We are looking for a Patient Care Specialist to provide exceptional patient support while ensuring compliance with OSHA and HIPAA regulations. This rol...
Description:Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language bar…Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring clients’ office environment with full oversight and transparency. Our mission is to provide talent solutions that exceed client expectations by increasing productivity, adapting to every work environment, and delivering positive results.View moreView less
We are looking for a Patient Care Specialist to provide exceptional patient support while ensuring compliance with OSHA and HIPAA regulations. This role focuses on delivering a seamless patient experience through effective communication, accurate scheduling, and strong attention to detail.
Key Responsibilities
Provide empathetic, professional patient support
Manage appointment scheduling, including calendar optimization and double-booking when needed
Maintain accurate patient records in EHR/EMR systems
Handle calls, emails, and patient inquiries efficiently
Verify patient information and pre-visit requirements
De-escalate concerns with a patient-first approach
Collaborate with clinical and administrative teams
Requirements
Experience with EHR/EMR systems and medical scheduling
Knowledge of OSHA & HIPAA compliance
Strong communication and conflict resolution skills
High attention to detail and organizational abilities
Ability to multitask and work under pressure
Schedule:
26 hours/week within 3:00 AM – 3:00 PM (Kenyan time)
602 open Others positions on Semasocial right now · 8338 open positions in Nairobi County, Kenya · 39 posted in the last 7 days
CV Job Description MatcherSee how well your CV matches this job and get tips to improve your chances AI Tool
This tool helps you see how closely your CV matches a job description. It also gives you simple suggestions on what to improve so you have a better chance of getting shortlisted.
Beware of Fraudsters! Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.
Disclaimer & TOS: We do not guarantee the authenticity of every single job posting and are not responsible for any fraudulent activity or misrepresentation by third parties. We are not involved in any stage of the interview or recruitment process and do not charge any fees from job seekers. For further details, please read the rest of the Terms of Service.
