Role Overview
This food service role combines attentive table service with practical support for kitchen operations and restaurant cleanliness. You will help guests choose from the menu, ensure orders arrive correctly and at the right temperature, and keep shared work areas safe and ready throughout each shift.
Key Responsibilities
- Take guest orders, relay them accurately to the kitchen, and serve dishes neatly according to ticket details.
- Explain menu options, recommend items suited to guests’ preferences, and highlight new products where appropriate.
- Monitor food presentation, temperature, and quality before service, and communicate order updates or guest requests to colleagues.
- Present bills promptly and receive payments in line with restaurant procedures.
- Support the service team during busy periods to help reduce delays and ensure meals are served fresh.
- Keep tables, waiter stations, kitchen areas, equipment, utensils, and guest and staff washrooms clean and sanitised.
- Restock condiments, manage waste and bins, clean grease traps, and use detergents correctly.
- Follow food safety rules and standard operating procedures, and assist with food preparation, storage, and assigned opening or closing tasks.
Requirements & Qualifications
- KCSE certificate with a mean grade of C plain.
- At least six months’ experience as a certified Java House staff member.
- In-house service training.
- Strong customer care and interpersonal skills, with the ability to recommend and upsell menu items.
- Good planning and problem-solving abilities, including sound judgement when working under pressure.
- Reliable, responsible, flexible, proactive, and able to work effectively as part of a team.
- Interest in the hospitality industry and readiness to work long hours when required.
2542 open positions on Semasocial right now
· 315 open positions in Kiambu, Kenya
· 84 posted in the last 7 days
Contact Information
