Operations Intern

Role Overview

Support the daily coordination of flights by helping prepare dispatch documentation, communicating with aircraft commanders and tracking operational records. This role contributes to safe, compliant service delivery by following Kenya Civil Aviation Regulations and company procedures, while helping the Operations Department respond to the needs of flight crews and clients.

Key Responsibilities

• Help coordinate daily flight activity in line with client requirements, aviation regulations and company procedures.
• Assist with flight planning and dispatch under supervision, following standard operating procedures.
• Prepare and submit flight plans promptly for flights in operation.
• Deliver passenger and crew manifests to immigration offices to support flight clearance.
• Keep accurate flight and event logs, aircrew flying records, and records for inbound and outbound operations.
• Maintain radio contact with aircraft commanders through air-to-ground and point-to-point communications.
• Enter flight information into the company database and file post-flight operational documents for monitoring and recordkeeping.
• Provide day-to-day administrative support to the Operations Department, including monitoring and replenishing stationery, and carry out other duties assigned by the Operations Manager or duty officer.

Requirements & Qualifications

• Diploma in Flight Operations or Flight Dispatch.
• Knowledge of radio communication.
• Proficiency with Microsoft Word, Excel, PowerPoint and Outlook, as well as internet-based tools.
• Strong communication and interpersonal skills, with the ability to work constructively as part of a team.
• Good time-management skills, attention to detail and willingness to learn.
• Dependable, flexible and self-motivated, with the confidence to work in a fast-paced environment.
• Willingness to work within a 24-hour operational environment.