Operations Coordinator (People & Culture)

Company Details
Industry: Non-Profit Organization Management
Description: Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to child… Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil War. View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Administration
Job Description

The Opportunity

We’re looking for an organised, proactive, and service‑driven Operations Coordinator to join our People & Culture team. In this role, you’ll help deliver a high‑quality, responsive HR operations service to colleagues and managers across the Global Hub (UK and Worldwide) and our International employees.

You’ll be involved in the full employee lifecycle — ensuring every touchpoint is accurate, timely, and aligned with our values. From issuing contracts and preparing onboarding documentation, to completing reference and pre‑employment checks, to maintaining high‑quality data and supporting payroll processes, your work will help create a seamless experience for all employees.

What You’ll Be Doing

  • Preparing employment contracts, letters and employee documentation
  • Conducting reference checks and coordinating pre‑employment screening
  • Managing and updating employee data in the HRIS
  • Producing reports, supporting audits and ensuring data integrity
  • Delivering monthly payroll inputs for International Assignees and Global Hub UK colleagues
  • Acting as the first point of contact for HR queries, providing clear and helpful advice
  • Supporting both Global Hub and International staff with consistent, high-quality HR administrative support
  • Contributing to cross-team projects to improve processes and enhance the employee experience

What You’ll Bring

 Strong organisational skills and attention to detail

  • A customer‑focused approach, with the ability to respond proactively and professionally to a wide range of queries
  • Experience in HR administration or operations (or a strong interest in building a career in this area)
  • Confidence working with HR systems and handling sensitive data
  • A collaborative mindset and enthusiasm for continuous improvement
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