Role Overview
The Office Assistant keeps the workplace clean, hygienic, stocked and ready for daily operations, while also helping with routine records and office requests. By maintaining shared spaces, preparing meeting areas and providing refreshments, this role helps staff and visitors use the office comfortably and efficiently.
Key Responsibilities
- Clean office areas and facilities each day, including floors, surfaces, glass and restrooms; remove waste and replenish basic supplies.
- Keep kitchen spaces and equipment hygienic, and prepare tea, coffee and other refreshments for staff, visitors and meetings.
- Track cleaning and kitchen supply levels, request replenishment before items run out, and store cleaning chemicals safely.
- Set up meeting rooms for events, assist with moving light furniture or equipment, and report maintenance issues when identified.
- Organize physical and digital documents, and assist with photocopying, scanning and filing.
- Deliver office messages and documents promptly, handling confidential materials with care.
- Carry out other related duties assigned by the supervisor.
Requirements & Qualifications
- Diploma in Office Management, Secretarial Studies or a related discipline.
- At least three years of experience in an office assistant, housekeeping or secretarial role within an international or national NGO.
- Knowledge of professional cleaning methods, sanitation practices and the safe dilution, handling and storage of chemicals.
- Dependable, punctual and able to meet early-morning work schedules.
- Honest and trustworthy, with care for organizational property and confidential documents.
- Courteous and helpful when working with colleagues, managers and official visitors.
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