Role Overview
The Office Assistant helps keep the workplace clean, hygienic, organised and ready for daily operations. Alongside cleaning and refreshment duties, the role supports routine office administration, meeting preparation and supply control so staff and visitors can use the facilities smoothly.
Key Responsibilities
- Clean office areas and facilities, including floors, surfaces, glass and restrooms, and remove waste in line with appropriate hygiene practices.
- Keep kitchen areas and equipment clean, and prepare tea, coffee and other refreshments for staff, visitors and meetings.
- Track cleaning and kitchen supplies, raise purchase requests in good time, and store cleaning chemicals safely using suitable handling and dilution practices.
- Set up meeting rooms for events and appointments, assist with moving light furniture or equipment, and report maintenance issues promptly.
- Organise and maintain physical and digital files, and provide photocopying and scanning support.
- Deliver office messages and documents to the appropriate recipients in a timely manner.
- Carry out other related duties assigned by the supervisor.
Requirements & Qualifications
- Diploma in Office Management, Secretarial Studies or a related discipline.
- At least three years of relevant experience as an office assistant, housekeeper or secretary in a national or international NGO.
- Practical understanding of professional cleaning methods, sanitation standards and the safe use, dilution and storage of cleaning chemicals.
- Reliable attendance, punctuality and readiness to meet early-morning work schedules.
- Honesty and discretion when handling organisational property, office supplies and confidential documents.
- A courteous, cooperative and respectful manner when working with colleagues, managers and official visitors.
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