Learning & Development Officer
Posted:
Company Details
Name:Kilimall
Industry:
Internet
Website:
http://www.kilimall.co.ke/
Description:
Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Human Resource
Job Description
KEY RESPONSIBILITIES
- Design, implement, and evaluate training & development programs aligned with business goals
- Conduct training needs assessments to identify skill and performance gaps
- Develop learning plans, materials, and delivery methods (workshops, e-learning, coaching)
- Monitor and track training effectiveness and employee performance improvement
- Partner with department heads to build team capability and succession pipelines
- Drive onboarding and continuous learning initiatives
- Maintain training records and support HR reporting and compliance
- Provide support on employee development, engagement, and performance improvement initiatives
REQUIREMENTS
- Bachelor's degree in Human Resources, Education, Business Administration, or a related field (Mandatory)
- 3+ years' experience with at least 80% of the role focused on Learning & Development (Mandatory)
- Strong understanding of training methodologies, adult learning principles, and performance management
- Knowledge of labor laws and HR best practices Excellent facilitation, communication, and presentation skills
- Strong organizational and analytical abilities
- Empathy, relationship-building, and stakeholder management skills
- High integrity, confidentiality, and a proactive mindset
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Contact Information
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