Lead Infrastructure Engineer

Company Details

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Industry: Consulting
Description: At IDEON, We follow strict code of ethics, confidentiality and practice standards in the delivery of services to clients.Our services help businesses expand and optimize operations We are providers of end to end business enabling services that helps businesses to expand and optimize operations acros… At IDEON, We follow strict code of ethics, confidentiality and practice standards in the delivery of services to clients.Our services help businesses expand and optimize operations We are providers of end to end business enabling services that helps businesses to expand and optimize operations across different industries. Our services include: COLLECTIONS OUTSOURCING SOLUTIONS Outsourcing Collections and recovery of debtors helps organizations enhance efficiency and leave them focus on critical business growth initiatives. FINANCE & ACCOUNTS OUTSOURCING To optimize performance, IDEON offer customer centric finance and accounts outsourcing solutions that help them focus on other core business. PAYROLL SOLUTION Outsourcing payroll is a common strategic practice for employers for many reasons. Perhaps most importantly, the decision saves valuable time, cutting hours of administrative work each pay period. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: KES Unspecified / month
Other Pay: Benefits
Job Category: Telecommunications

Job Description

Role Overview

You will take ownership of the firm’s entire infrastructure landscape—spanning physical data centers, virtualized environments, and public cloud footprints—and steer it toward greater stability, performance, and scalability. On a day-to-day basis, this means leading engineering squads, designing architectural roadmaps, and stepping in when incidents or migrations demand senior-level judgment. Your work directly supports business continuity, security compliance, and the organization’s ability to grow without technology bottlenecks.

Key Responsibilities

  • Architect and direct the rollout of new infrastructure systems, including compute clusters, storage arrays, network segments, and hybrid cloud connectivity, ensuring they align with long-term business priorities.
  • Oversee the daily operation of all production environments, defining uptime targets, capacity thresholds, and performance baselines for both on-premises and cloud resources.
  • Lead complex infrastructure initiatives end-to-end—such as datacenter refreshes, cloud migrations, virtualization platform upgrades, and resilience testing—from planning through post-implementation review.
  • Establish monitoring, alerting, and incident-response practices that proactively identify risks, reduce mean time to resolution, and prevent recurring failures.
  • Enforce rigorous security and compliance controls across the infrastructure stack, including patch management, access governance, encryption standards, and disaster-recovery drills.
  • Coach and mentor infrastructure engineers and support analysts, setting engineering standards, reviewing designs, and fostering a culture of ownership and continuous learning.
  • Partner with application development, security, and operations teams to ensure infrastructure roadmaps support product launches and emerging business requirements.
  • Manage relationships with hardware vendors, cloud providers, and managed service partners, negotiating service levels and tracking third-party delivery.
  • Produce executive-level reporting on infrastructure health, capacity forecasting, cost optimization, and risk mitigation, translating technical detail into actionable business insight.

Requirements & Qualifications

  • Bachelor’s degree in computer science, information technology, engineering, or a closely related discipline.
  • At least six years of hands-on infrastructure engineering experience, with increasing responsibility across design, deployment, and operations.
  • Minimum of three years in a technical leadership or senior engineering capacity, including direct mentorship of junior team members and ownership of infrastructure outcomes.
  • Substantial background managing enterprise-scale environments—typically 1,000+ users or mission-critical systems—with strict uptime and security requirements.
  • Demonstrated proficiency spanning both on-premises (bare-metal, virtualized, private cloud) and public cloud (AWS, Azure, or GCP) platforms, including hybrid architectures and migration patterns.
  • Deep working knowledge of server hardware, enterprise storage (SAN/NAS/object), networking (routing, switching, firewalls, load balancers), virtualization platforms, and containerized workloads.
  • Strong analytical, troubleshooting, and project-management capabilities, with experience leading cross-functional workstreams under deadlines.
  • Proven ability to translate business objectives into infrastructure strategy and to communicate technical trade-offs clearly to non-technical stakeholders.
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