Laboratory Technician

Role Overview

This role centres on the accurate collection, processing, and analysis of biological specimens within a busy, round-the-clock multispecialty medical centre. The technician ensures every test result is reliable and reported swiftly, so clinicians can make informed treatment decisions without delay. Day-to-day work involves hands-on laboratory diagnostics, equipment upkeep, and strict adherence to safety protocols, directly supporting patient care in a high-pressure environment.

Key Responsibilities

• Collect, label, and prepare blood, urine, tissue, and other samples according to established pre-analytical procedures, verifying patient identification and sample integrity at each step.
• Execute diagnostic tests across haematology, biochemistry, microbiology, and immunology using both automated and manual methods, then validate and release results through the laboratory information system.
• Identify critical or panic values immediately and alert the requesting clinician or nursing team to enable urgent medical intervention.
• Participate in daily quality control runs, external proficiency testing, and internal audits to maintain compliance with accreditation standards such as ISO 15189 and national regulatory guidelines.
• Operate, calibrate, and troubleshoot automated analysers, centrifuges, and other lab equipment, scheduling preventive maintenance and logging all service activities.
• Monitor reagent and consumable stock levels, place timely orders to avoid shortages, and check expiry dates to ensure only valid materials are used.
• Follow biosafety and infection prevention protocols, including correct segregation of medical waste, decontamination of work surfaces, and use of personal protective equipment.
• Maintain accurate patient records, test logs, and LIS entries, ensuring confidentiality and legibility, and contribute to incident reports and workload statistics for continuous improvement.

Requirements & Qualifications

• Diploma or Bachelor’s degree in Medical Laboratory Sciences from a government-recognised institution.
• Current registration and a valid practising licence from the Kenya Medical Laboratory Technicians and Technologists Board.
• At least two to three years of hands-on laboratory experience in a hospital, diagnostic centre, or multispecialty lab handling high sample volumes.
• Proven competence with automated haematology and biochemistry analysers, as well as Laboratory Information Systems and electronic health records.
• Strong analytical and troubleshooting skills, with meticulous attention to detail and data accuracy.
• Ability to work calmly under pressure, manage multiple tasks simultaneously, and adjust to 24-hour shift schedules including nights, weekends, and public holidays.
• Clear communication skills in English and Swahili, both written and spoken, for interacting with patients during phlebotomy and with clinical staff.
• High integrity, confidentiality, and a professional, empathetic approach to patient care and specimen collection.

What We Offer / Why Join

This position provides the chance to work in a fast-paced, multispecialty environment where your technical skills directly impact patient outcomes. You will gain broad exposure to diverse diagnostic disciplines and build expertise with modern laboratory systems alongside a collaborative clinical team.