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Posted:
SEAD is seeking an experienced Key Account Manager – eCommerce to join its growing team in Dubai. This role is ideal for a commercially driven professional who can manage strategic eCommerce accounts while driving business growth, strengthening client relationships, and delivering measurable commercial results.
The successful candidate will be responsible for developing account growth strategies, managing key stakeholders, and collaborating with brands, distributors, and platform partners. This position requires strong commercial acumen, excellent negotiation skills, and a data-driven approach to maximizing business performance across the regional eCommerce ecosystem.
Key Responsibilities:
• Manage and grow key eCommerce accounts across the region.
• Develop and execute account growth strategies and joint business plans.
• Build and maintain strong relationships with principals, distributors, and platform partners.
• Lead commercial discussions, including trade terms, BDA negotiations, promotions, and visibility investments.
• Analyze business performance and convert insights into actionable growth strategies.
• Collaborate with cross-functional teams to achieve business objectives.
• Manage multiple accounts while ensuring excellent stakeholder engagement.
Requirements:
• Minimum 4 years of experience in Key Account Management within the eCommerce industry.
• Experience working with agencies, eCommerce platforms, or brand environments.
• Strong understanding of eCommerce, Q-Commerce, and regional aggregator platforms.
• Proven track record of driving brand growth and achieving commercial results.
• Excellent stakeholder management skills across principals, distributors, and platforms.
• Strong communication, negotiation, and presentation skills.
• Ability to manage multiple priorities independently.
• Candidate must currently be based in Dubai.
• Strong knowledge of:
• eCommerce, Q-Commerce, and aggregator platforms
• Trade terms, BDA negotiations, promotions, and commercial investments
• Data analysis, account growth planning, and stakeholder management
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