IT Support Engineer

Company Details

Name:UAE Jobs
Industry: Consulting
Description: applydubaijob.com is a trusted online job platform dedicated to helping job seekers find better career opportunities across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, the wider UAE, and other Middle East countries. The platform provides up-to-date job vacancies from various industries, making… applydubaijob.com is a trusted online job platform dedicated to helping job seekers find better career opportunities across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, the wider UAE, and other Middle East countries. The platform provides up-to-date job vacancies from various industries, making it easier for professionals to discover, apply, and grow their careers in the region. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Dubai, United Arab Emirates
Closing Date: Undisclosed
Salary: Not specified
Other Pay: Benefits
Job Category: Engineering

Job Description

Role Overview

As an IT Support Engineer, you will keep the systems and services used across TAD Logistics Group’s JAFZA operations reliable and available. The day-to-day work spans resolving user and application issues, maintaining networks and Windows servers, and supporting the business tools, backups, and recovery processes that help logistics teams continue working.

Key Responsibilities

  • Provide hands-on support for IT equipment, infrastructure, software, and business applications, investigating issues through to resolution.
  • Maintain LAN and WAN connectivity, wireless access, VPNs, firewalls, and related network services.
  • Administer Windows Server systems, including user and access management through Active Directory and Group Policy.
  • Support Microsoft 365 services and help maintain backup and disaster recovery arrangements.
  • Diagnose network, system, and application faults, recording findings and fixes clearly.
  • Assist with Microsoft SQL Server support and the maintenance of business applications built with VB 6.0.

Requirements & Qualifications

  • Three to four years of practical experience in IT support and infrastructure operations.
  • Working knowledge of LAN/WAN networking, Wi-Fi, TCP/IP, DNS, DHCP, VPNs, and firewall technologies.
  • Experience administering Windows Server, Active Directory, and Group Policy.
  • Familiarity with Microsoft 365, Microsoft SQL Server, backup solutions, and disaster recovery.
  • Ability to support or troubleshoot legacy VB 6.0 business applications.
  • Strong problem-solving, communication, and technical documentation skills.
  • Applicants must currently reside in the UAE. No specific educational qualification is stated.
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