We are seeking an experienced HR Generalist to lead talent acquisition, employee relations, policy compliance, and performance management initiatives in a fast-paced, growing organization. This role will drive HR operational excellence while ensuring alignment with Kenyan labor laws and business objectives.
Key Responsibilities
Talent Acquisition and Recruitment
- Lead recruitment activities for priority business roles including technical, operational, and support positions within agreed timelines.
- Manage the full recruitment lifecycle including sourcing, screening, interview coordination, candidate assessment, and onboarding support.
- Develop talent pipelines and improve recruitment turnaround times to support business continuity and workforce growth.
- Support workforce planning discussions with departmental leaders to identify hiring priorities and staffing requirements.
Employee Relations and HR Advisory
- Support the management of disciplinary processes, employee grievances, workplace investigations, and employee relations matters.
- Provide HR advisory support to management and employees in line with Kenyan labour laws and internal policies.
- Review current employee relations processes and recommend improvements to strengthen compliance and consistency.
- Support the development of practical employee relations guidelines and documentation.
HR Policy Review and Compliance
- Review and assess existing HR policies, procedures, and documentation and recommend updates where necessary.
- Support the implementation and communication of revised HR policies and procedures across the organisation.
- Assist in strengthening HR governance, documentation standards, and compliance processes.
- Support HR audits and compliance initiatives to maintain alignment with employment legislation and organisational requirements.
Performance Management and Organisational Support
- Develop and recommend a practical performance management framework suitable for gradual implementation across the organisation.
- Support management teams in establishing employee performance tracking and accountability structures.
- Assist in identifying HR process improvement opportunities that support organisational efficiency and scalability.
- Support the gradual development and strengthening of the HR function as the business continues to grow.
HR Operations and Administration
- Provide day-to-day operational HR support across the employee lifecycle.
- Maintain accurate HR records and support reporting requirements.
- Coordinate HR administration activities and support smooth HR service delivery across departments.
- Collaborate with finance and operational teams to support workforce and HR operational requirements.
Measurable Outcomes
- Successful recruitment and onboarding of priority business roles within agreed timelines.
- Completion of HR policy review and submission of recommendations for implementation within the first 6 months.
- Development of a practical performance management structure for phased organisational rollout.
- Improved HR process consistency and compliance with Kenyan labour laws and internal policies.
- Strengthened employee relations processes and reduction in HR operational gaps.
- Improved recruitment turnaround time and HR service delivery across the organisation.
Qualifications & Experience
- Bachelor’s degree in Human Resource Management, Business Administration, Psychology, or a related field.
- Professional HR certification such as CHRP(K), IHRM, CIPD, or equivalent is an advantage.
- Minimum of five years of progressive HR experience with strong exposure to recruitment, employee relations, and HR operations.
- Demonstrated experience operating as an HR generalist within a fast-paced or growing organisation.
- Strong understanding of Kenyan labour laws, disciplinary processes, and HR compliance requirements.
- Experience in banking, financial services, professional services, or corporate environments is an advantage.
- Experience reviewing HR policies and supporting performance management initiatives.
- Strong stakeholder management, organisational, and communication skills.
- Ability to work independently and manage multiple priorities within a lean HR environment.
Key Competencies
- Talent Acquisition and Recruitment
- Employee Relations Management
- HR Policy Review and Compliance
- Performance Management
- Labour Law Knowledge
- Stakeholder Engagement
- Communication and Interpersonal Skills
- Problem Solving and Decision Making
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