HR Assistant 2 (Nanyuki)

Role Overview

This position supports the people side of a hospitality-focused operation based in Nanyuki, acting as the first point of contact for staff queries and the behind-the-scenes organiser who keeps HR paperwork, records, and recruitment moving on schedule. Day to day, you will balance administrative accuracy with a genuine interest in how employees experience their work — from the moment they apply through their first weeks on the job and beyond. Getting this right matters because well-kept records and smooth onboarding directly protect both the business and the people it employs.

Key Responsibilities

• Coordinate end-to-end recruitment activities, including posting vacancies, screening applications, scheduling interviews, and communicating outcomes to candidates.
• Run the onboarding process for new hires, preparing offer letters, contracts, and induction materials, and ensuring each new employee is properly set up from day one.
• Maintain accurate and up-to-date employee files in both physical and digital formats, tracking contracts, leave balances, and other personnel records.
• Serve as a day-to-day point of contact for employee questions about HR policies, entitlements, and procedures, escalating sensitive matters where appropriate.
• Support compliance-related tasks such as monitoring statutory requirements, preparing documentation for audits or inspections, and keeping policy records current.
• Assist with staff scheduling and attendance administration, coordinating with department heads to resolve discrepancies.
• Draft internal HR correspondence, memos, and reports, and prepare presentations or spreadsheets to support HR reporting.
• Handle employee information with discretion at all times, safeguarding confidential records and conversations.

Requirements & Qualifications

• Diploma or degree in Human Resource Management, Business Administration, or a related discipline.
• Between one and three years of hands-on experience in an HR or administrative role, ideally gained within a hospitality or service-driven environment.
• Working knowledge of core HR processes, including recruitment, onboarding, employee record-keeping, and compliance.
• Strong organisational abilities, with the capacity to manage several competing tasks and deadlines without losing attention to detail.
• Clear written and verbal communication skills, and the confidence to interact with employees at every level of the organisation.
• Comfortable using Microsoft Office tools, particularly Word, Excel, and PowerPoint.
• Demonstrated discretion and integrity when handling sensitive employee information.
• Willing and able to work in Nanyuki.