Jobs

HR Officer

Posted:Apr 2

Company Details
Name:Artcaffe Coffee and Bakery
Industry: Food & Beverages
Website: http://artcaffe.co.ke/
Description: A warm and inviting space filled with fresh cut flowers, an overflowing bookcase, freshly baked breads & patisserie, the heartwarming scent of fresh coffee and relaxing music set within some of Nairobi’s most dynamic malls; Artcaffe is a haven from hectic city life. We give our customers a place to … A warm and inviting space filled with fresh cut flowers, an overflowing bookcase, freshly baked breads & patisserie, the heartwarming scent of fresh coffee and relaxing music set within some of Nairobi’s most dynamic malls; Artcaffe is a haven from hectic city life. We give our customers a place to rest and relax over great food and drinks made by our passionate team of chefs, baristas and mixologists, to ensure each visit is a memorable experience. Known for its unique design sense, Artcaffe is an inspirational place where business meetings and conversations come to life and friends gather to relax on our spacious outdoor balconies, to enjoy our full-service cocktail bars and watch the sunset. Our locations are open from 7am to midnight, and have free WIFI. Should you be at home or in the office and can’t make it to your nearest branch, simply call 0709 202020 and we’ll bring your favorite delicacies to you through our efficient delivery service. Our Vision, Our Passion Founded in 2009, Artcaffe has maintained its vision of providing high quality and consistency in its food and service. We are driven by our passion for excellence and are constantly growing and improving on our service delivery. We are also proud of our ever-expanding family of over 700 staff who are constantly reaching higher personal and professional goals. It is our firm belief, that by investing in our people, through consistent training, we are lifting the level of expertise in the local industry and by extension, creating a flourishing investment climate for our country. View more View less
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Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Human Resource
Job Description

Key Responsibilities

  • Employee Relations & Case Management: Serve as the primary point of contact for employee queries, grievances, disciplinary hearings, and conflict resolution, ensuring fair and consistent application of company policies.
  • Compliance & HR Operations: Maintain accurate employee records, oversee contract administration, and ensure full compliance with Kenyan labor laws and statutory requirements across all branches.
  • Payroll & Benefits Coordination: Manage payroll inputs, statutory deductions, leave administration, and employee benefits to ensure accuracy and timeliness.
  • Performance Management Support: Partner with department heads to drive the performance review cycle, providing guidance on performance improvement plans and coaching conversations.
  • Policy Implementation: Support the rollout and enforcement of HR policies and procedures, ensuring alignment with operational needs and legal standards.
  • Culture & Employee Engagement: Champion Artcaffe’s culture by coordinating staff engagement initiatives, wellness programs, and recognition efforts to boost morale and retention.

Qualifications

  • A Bachelor’s degree in Human Resources, Business Administration, or a related field with CHRP as an added advantage
  • Should be a member of IHRM
  • 3+ years of HR operations experience, preferably within the hospitality, retail, or FMCG industries.
  • Strong working knowledge of Kenyan labor laws, statutory compliance, and disciplinary processes.
  • Proven experience with payroll coordination and HRIS systems.
  • Excellent interpersonal, negotiation, and conflict-resolution skills.
  • A detail-oriented, organized, and resilient individual capable of thriving in a fast-paced, multi-branch environment.

Submit your resume and a cover letter , with “ACBLHRO-0426” as the subject line.

Application Deadline: 7th April 2026

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