Hiring in UAE 10x Vacancies
Posted:
Position: Hiring in UAE 10x Vacancies
Date Posted: May 7, 2026
Industry: IT Services / Digital Solutions / Technical Support / Enterprise Technology
Employment Type: Full Time
Experience: UAE experience preferred; relevant IT support or enterprise service experience required (level-dependent)
Qualification: Diploma / Bachelor’s Degree in Information Technology, Computer Science, Engineering, or related field preferred
Salary: AED 5000 to 10000 (estimated)
Location: Abu Dhabi, United Arab Emirates
Company: EIS Technology Solutions
Description:
EIS Technology Solutions is expanding its digital customer care and enterprise support division across the UAE. The company is hiring skilled IT professionals to support large-scale enterprise and retail clients, delivering high-quality technical assistance, service management, and on-site support across multiple locations.
This opportunity is ideal for professionals with strong technical expertise, client-facing experience, and a passion for delivering reliable IT and digital service solutions in a fast-paced enterprise environment.
Open Positions:
- Digital Service Support Analysts (L1 / L1.5)
- Senior Analysts & Team Leads
- Field Support Engineers
- Application Support Specialists (SAP, POS, payments, mobile apps)
- Infrastructure / Network Support Engineers
- Enterprise Endpoint Management Specialists
- Business Analysts
- Service Delivery Managers
- Customer Success Managers
- Vendor / Contract Management Specialists
Key Responsibilities (Based on Role):
• Provide L1/L1.5 technical support and resolve service desk tickets efficiently
• Manage 24/7 IT operations for enterprise and multi-site retail environments
• Deliver on-site technical support across multiple UAE locations
• Troubleshoot hardware, software, and network-related issues
• Coordinate with vendors for system maintenance and technical escalations
• Support enterprise applications including SAP, POS systems, mobile applications, and payment platforms
• Manage infrastructure, network systems, and endpoint devices across organizations
• Ensure service delivery aligns with SLA standards and business requirements
• Monitor system performance and provide proactive support solutions
• Maintain strong client relationships and ensure high customer satisfaction
• Support business analysis, service reporting, and process improvement initiatives
• Oversee vendor contracts, service agreements, and operational coordination
Candidate Requirements:
• ITIL Foundation certification preferred
• Experience in retail or multi-site enterprise environments is an advantage
• UAE experience preferred across all technical and service roles
• Strong English communication skills (verbal and written)
• Client-facing mindset with strong problem-solving abilities
• Ability to work in fast-paced, 24/7 operational environments
• Technical knowledge relevant to assigned role (support, networking, applications, or service management)
• Strong teamwork, coordination, and escalation handling skills
Why Join EIS Technology Solutions:
• Opportunity to work with a leading enterprise technology provider in Abu Dhabi
• Exposure to large-scale digital transformation and IT service environments
• Career growth across technical, operational, and management roles
• Dynamic and fast-growing digital services team
• Work with major enterprise and retail clients across the UAE
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