Healthcare Scheduler - PhoneCall at Solvo Global
This Job has Expired
Posted:
Company Details
Name:Solvo Global
Industry:
Telecommunications
Website:
https://solvoglobal.com/
Description:
Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language bar…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
2 Years
Job Location:
Nairobi, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Job Category:
Customer Service
Job Description
Requirements:
- English C1
- 2 years of experience as a Scheduler in health areas preferably
- Basic office and computer skills with strong organizational abilities.
Responsibilities:
- Verbal Communication Answer telephone calls and inquiries in a professional, upbeat manner.
- Communicate regularly with associates and clients to evaluate service quality.
- Serve as liaison between caregivers and the Office Manager.
- Customer Focus Respond promptly and courteously to customer calls.
- Receive and process referrals and inquiries regarding company programs.
- Adaptability Assist with sales, marketing, and public relations efforts as needed.
- Decision Making & Judgment Maintain integrity in all interactions with caregivers and clients.
- Demonstrate alignment with the company’s vision, mission, and core values.
- Problem-solve and make sound decisions in a fast-paced environment.
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