Head of Product & Engineering
Posted:
Company Details
Name:Turnkey Africa Kenya
Industry:
Information Technology and Services
Website:
http://www.turnkeyafrica.com/
Description:
Turnkey Africa is a leading Pan-African insurance technology and services provider. We develop, supply and manage end-to-end insurance business software solutions and services for the insurance industry. Turnkey’s flagship product, TurnQuest Insurance Suite, is one of the most dynamic products in th…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Project Management
Job Description
Required profile
- 5+ years in product, engineering, delivery, technical operations or platform execution roles.
- Has led people, squads, workstreams or delivery teams, even if not yet at large-company head-of-function level.
- Experience working in a live customer-facing platform environment.
- Experience working closely with engineering teams and business/commercial teams.
- Experience with SaaS, fintech, InsurTech, marketplace, payments, lending, agency banking, platform operations or integration-heavy environments.
Technical and delivery capability
- Understands APIs, integrations and basic distributed-system issues.
- Can read system diagrams and integration flows.
- Understands release management, QA, rollback, monitoring and incident response.
- Can ask engineers practical questions and challenge respectfully.
- Can distinguish between product issues, engineering issues, support issues, user-training issues and partner-side issues.
- Can communicate technical issues clearly to non-technical teams.
Leadership attributes
- High ownership.
- Learns fast.
- Stays calm under pressure.
- Direct and clear communicator.
- Comfortable with ambiguity.
- Can bring order without creating bureaucracy.
- Comfortable being coached.
- Can challenge respectfully.
- Can work with senior leaders without becoming passive.
- Can grow quickly as the business grows.
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