Front Desk / Waitress
Posted:
Job Title: Front Desk / Waitress
Nature of Job: Full‑time
Industry: Hospitality
Salary: KSh 17,000 – 18,000 per month (food and accommodation provided)
Job Location: Kajiado, Kenya
The Role
We are seeking a friendly and responsible Front Desk / Waitress to work in an establishment in Kajiado. You will handle guest check‑in/check‑out, phone calls, and reservations as well as providing restaurant service to customers. This role is ideal for someone who loves interacting with people, works well under pressure, and maintains a professional appearance.
Your Role
Front Desk Duties
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Welcome and receive guests in a warm and professional manner.
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Handle guest check‑ins and check‑outs smoothly.
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Answer phone calls, respond to inquiries, and provide accurate information.
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Manage reservations and bookings.
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Handle customer complaints and escalate issues when necessary.
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Keep the reception and front desk area clean and organized.
Service (Waitressing) Duties
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Take customer orders accurately and efficiently.
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Serve food and beverages in a timely and polite way.
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Ensure tables are clean, set, and properly arranged.
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Check in with customers to ensure satisfaction during their visit.
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Handle billing and payments where required.
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Maintain high standards of hygiene and food safety at all times.
What You Should Have
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Certificate or Diploma in Hospitality, Front Office Operations, or related field.
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Previous experience in front desk or waitressing roles is an added advantage.
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Strong communication and interpersonal skills.
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Excellent customer service skills.
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Well‑groomed, presentable, and professional appearance.
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Ability to multitask and work under pressure in a busy environment.
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Honest, reliable, and a team player.
What’s In It For You
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Monthly salary: KSh 17,000 – 18,000.
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Food and accommodation provided, reducing personal living costs.
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Opportunity to gain experience in both front‑desk operations and restaurant service.
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Professional environment with clear expectations and team support.
Key Skills
Kajiado Waitress Guest Relations Hospitality Jobs Front Desk Food and Beverage Service Hotel Jobs Customer Service.CV Job Description Matcher See how well your CV matches this job and get tips to improve your chances AI Tool
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