Front Desk Receptionist
Posted:
Position: Front Desk Receptionist
Date Posted: July 3, 2026
Industry: Hospitality / Hotels
Employment Type: Full Time
Experience: Previous Hotel Front Office or Reception Experience Preferred
Qualification: Not Specified
Salary: AED 4000 to 7000 (estimated)
Location: Dubai, United Arab Emirates
Company: The Tower Plaza Hotel Dubai
Description:
The Tower Plaza Hotel Dubai is seeking a professional and customer-focused Front Desk Receptionist to join its hospitality team. This role is ideal for individuals who are passionate about delivering exceptional guest service and creating a welcoming experience for every visitor.
The successful candidate will serve as the first point of contact for hotel guests, providing courteous assistance, supporting front desk operations, and ensuring a high standard of customer service in a five-star hospitality environment.
Key Responsibilities:
• Welcome and assist guests with a professional and friendly approach.
• Manage front desk and reception operations efficiently.
• Handle guest inquiries and provide accurate information.
• Support check-in and check-out procedures.
• Maintain a positive guest experience through excellent customer service.
• Coordinate with hotel departments to ensure smooth daily operations.
• Follow hotel policies and maintain professional standards at all times.
Requirements:
• Previous hotel front office or reception experience preferred.
• Excellent communication and customer service skills.
• Professional appearance and positive attitude.
• Ability to work flexible shifts.
• Strong knowledge of:
• Front office and reception procedures.
• Customer service and guest relations.
• Hotel management systems (preferred).
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