Job Description
We are looking for a Frontline (Receptionist) - Permanent Contract
Job Details:
- Employment: Full time
- Working Day/ Time: Monday –Saturday | 8 AM- 6 PM
- Industry: Property Management/ Real Estate
- Job Type: Long Term- Permanent
- Job Title: Frontline / Receptionist – Female Preferred
- Location: Dubai, Downtown
- Offered Salary: 5,000-7,000 AED
- Experience Area: Receptionist, Front Desk, Customer Service & Administrative Support (Real Estate / Property Management – UAE experience 3-5 years preferred)
- Educational Preference: BA / Related Degree
- Languages: English & Arabic (Russian / Spanish / Hindi is an added advantage)
Main Job Task- Front Desk & Administration:
- Greet and welcome visitors, clients, tenants and property owners in a professional and courteous manner.
- Answer, screen and forward incoming phone calls to the respective departments (sales, leasing, property management).
- Handle walk-in clients and guide them with accurate information related to property listings, leasing and company services.
- Maintain proper visitor records and ensure all entries are logged correctly.
- Handle incoming and outgoing couriers, documents and deliveries (including property-related documents and contracts).
- Proper working knowledge of Tas’heel, Ejari and Dubai Land Department (DLD) procedures.
- Provide basic information related to available properties, tenancy procedures, Ejari registration and company services.
- Coordinate with property management and leasing teams for client, buyer and tenant inquiries.
- Assist in scheduling property viewings, client meetings and internal meetings, and manage meeting room bookings.
- Support administrative tasks such as filing, data entry and document handling (including tenancy contracts and client records).
- Ensure proper communication between tenants, landlords, buyers and internal departments.
- Handle customer inquiries, complaints and ensure timely follow-ups, especially related to leasing and property management issues.
- Maintain front office supplies and coordinate replenishment when required.
- Ensure all calls, messages and requests are recorded and delivered on time, including lead inquiries from property portals.
Answering phones and properly forwarding calls and other administrative/support tasks as necessary.
Interested candidates having above status can send their CV with the subject line of “Frontline Receptionist” to [email protected]
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