Enterprise Product Manager - Network-as-a-Service (NaaS)

Role Overview

As the Enterprise Product Manager for Network-as-a-Service, you own the full commercial and technical success of our NaaS portfolio. Day to day, you translate customer demand into product definitions, work with network architects and engineers to make those definitions reality, and partner with sales and marketing to drive adoption and revenue. Your work matters because it positions our company to win in the fast-growing market for on-demand, software-defined networking, helping enterprise customers buy and consume network capacity with the same flexibility they expect from cloud services.

Key Responsibilities

• Maintain a rolling 12–18 month product roadmap that prioritizes NaaS capabilities based on customer pain points, revenue potential, and engineering feasibility.
• Write detailed product requirements and service specifications for new NaaS offerings, covering ordering workflows, activation automation, billing integration, and performance SLAs.
• Partner with the network engineering team to validate technical designs for service delivery, ensuring that proposed NaaS features can be deployed reliably across our underlying infrastructure.
• Conduct competitive research on direct and adjacent offerings, market pricing, and emerging standards for on-demand networking, SD-WAN, and cloud interconnection.
• Develop pricing models and packaging options—including usage-based, committed, and tiered constructs—designed to balance customer flexibility with predictable revenue growth.
• Build go-to-market plans and sales enablement materials, then train field teams on positioning, differentiation, and customer qualification criteria.
• Track product KPIs such as activation time, adoption rate, recurring revenue, service uptime, and customer satisfaction; use these insights to recommend enhancements, upgrades, or retirement of underperforming offers.
• Collaborate with external technology partners supplying SD-WAN, security, and cloud connectivity components, managing integration priorities and commercial agreements.
• Act as a liaison between product, customer experience, finance, and supply chain teams to resolve delivery issues and align infrastructure investment with product direction.

Requirements & Qualifications

• Bachelor’s degree in Information Technology, Telecommunications, Computer Science, Engineering, or Business Administration; an MBA or advanced degree is a plus.
• 5–10 years of product management experience in ICT, telecom, or a technology company with enterprise B2B offerings.
• Demonstrated experience managing enterprise ICT products such as cloud services, cybersecurity, data center, connectivity, or managed network services.
• Strong understanding of NaaS concepts including on-demand bandwidth, SD-WAN, software-defined networking, cloud peering, and integrated security services.
• Proven ability to lead a product through the entire lifecycle, from market discovery and business case development to launch and post-sale optimization.
• Experience working on pricing strategy, cost modeling, and product P&L considerations, not just feature development.
• Excellent communication skills, with a track record of presenting product rationale and commercial value clearly to senior executives, customers, and internal technical teams.
• Ability to work effectively across matrixed organizations, including network operations, sales, customer experience, marketing, finance, legal, and supply chain management.