CRM & Customer Experience Professionals (Multiple Levels)
Posted:
Position: CRM & Customer Experience Professionals (Multiple Levels)
Date Posted: July 15, 2026
Industry: Real Estate | Customer Experience | CRM | Customer Service
Employment Type: Full Time
Experience: Relevant Experience in Customer Experience, CRM, Contact Center Operations, or Team Leadership
Qualification: Bachelor’s Degree in Business Administration, Marketing, Hospitality, or a Related Field
Salary: AED 4000 to 7000 (estimated)
Location: Dubai, United Arab Emirates
Company: Binghatti
Description:
Binghatti is expanding its Customer Experience team at its Dubai headquarters and is looking for talented professionals across multiple CRM and customer experience roles. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer service and contributing to operational excellence within a fast-growing organization.
The company is seeking professionals with strong backgrounds in customer experience, contact center operations, CRM, customer service, and team leadership. Candidates with experience gained from leading real estate developers, prestigious brands, luxury retail, or fashion customer service environments are encouraged to apply.
Key Responsibilities:
• Deliver exceptional customer experiences across all customer touchpoints.
• Manage customer interactions through CRM systems and communication channels.
• Support customer service operations and resolve customer inquiries efficiently.
• Coordinate with internal teams to enhance service quality and customer satisfaction.
• Maintain accurate customer records and interaction history.
• Contribute to process improvements that enhance operational efficiency.
• Support team objectives while maintaining high service standards.
Requirements:
• Bachelor’s Degree in Business Administration, Marketing, Hospitality, or a related field.
• Relevant experience in customer experience, CRM, contact center operations, customer service, or team leadership.
• Experience with leading real estate developers, prestigious brands, luxury retail, or fashion customer service environments is highly preferred.
• Strong knowledge of:
• Customer Relationship Management (CRM) systems.
• Customer service best practices and contact center operations.
• Communication, problem-solving, and team collaboration.
• Excellent interpersonal and organizational skills.
• Passion for delivering exceptional customer experiences in a dynamic environment.
CV Job Description Matcher See how well your CV matches this job and get tips to improve your chances AI Tool
This tool helps you see how closely your CV matches a job description. It also gives you simple suggestions on what to improve so you have a better chance of getting shortlisted.
){kind=link}
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.