Credit Control Assistant
Posted:
Company Details
Name:Accor
Industry:
Hospitality
Website:
https://all.accor.com/africa/
Description:
We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits. We’re so much more than hotels …
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Accounting, Finance
Job Description
Key Responsibilities
Accounts Receivable Management
- Assist in monitoring and following up on outstanding customer accounts in line with company credit policies.
- Prepare and send customer statements, reminders, and collection letters.
- Record and allocate customer payments to the appropriate accounts in the accounting system.
Credit Administration
- Verify credit applications and maintain up-to-date records of customer credit information.
- Assist in the preparation of credit reports and risk assessments for new and existing customers.
- Support the review of customer credit limits and report any variances to the Credit Manager.
Debt Collection
- Liaise with clients to resolve payment issues or disputes promptly and professionally.
- Maintain a follow-up schedule for overdue accounts, escalating persistent issues to the Credit Manager.
- Assist in preparing monthly aged debt reports.
Reconciliation & Reporting
- Reconcile customer accounts regularly to ensure accuracy of balances.
- Assist in producing weekly and monthly collection performance reports.
- Maintain accurate filing of all correspondence and documentation relating to credit control.
Compliance & Internal Controls
- Ensure all credit control activities comply with company policies and relevant regulations.
- Work closely with the Sales and Reservations teams to prevent credit issues before they arise.
- Support the Finance team during audits by providing necessary credit documentation.
Qualifications
- Diploma/Degree in Finance, Accounting, or a related field.
- 1–2 years’ experience in credit control, accounts receivable, or finance administration (preferably in hospitality or service industry).
- Proficiency in MS Office (especially Excel) and accounting software (e.g., Opera, SAP, Sun Systems,sage).
- Knowledge of credit control principles and practices.
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