Chief Digital & Innovation Officer (CDIO) at Rose Avenue Group

Company Details
Industry: Consulting
Description: Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research. Together with our clients and partnering companies we address our client’s most critical issues and chall… Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research. Together with our clients and partnering companies we address our client’s most critical issues and challenges. RACG aims to provide a globally consistent set of multidisciplinary strategic, financial and advisory services. RACG offers services across five key areas: - Financial services - Strategic advisory services - Executive search - Real estate & Industries View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: 10 Years
Job Location: Nairobi, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Job Category: Information Technology
Job Description

Job Responsibilities

Strategic Leadership & Digital Transformation

  • Develop and execute the Digital & Innovation Strategy aligned to the corporate strategy.
  • Lead the enterprise digital roadmap (automation, STP, digital channels, fintech partnerships).
  • Champion innovation culture; embed agile ways of working.
  • Design frameworks to scale Corporate, SME, Retail, and Digital Banking.
  • Collaborate with management to support Tier-1 transition agenda.

Innovation Hub (BPR & Product House) Oversight

  • Oversee Business Process Re-engineering (BPR) to remove inefficiencies and automate workflows.
  • Lead Product House for customer-centric product development and lifecycle management.
  • Drive digital product innovation using design thinking, market intelligence, ecosystem insights.

Digital Financial Services (DFS) Leadership

  • Lead growth of DFS channels (mobile, agency, internet, USSD, APIs, merchant solutions, cards, digital lending).
  • Advance ecosystem-based banking and fintech/telco partnerships.
  • Enhance platform reliability, security, uptime, and customer experience.

Data Science, Analytics & Automation

  • Establish Data Science & Analytics function with strong governance.
  • Drive predictive analytics, credit scoring, fraud analytics, segmentation, customer insights.
  • Build automation capabilities (RPA, AI/ML, workflow tools).

Technology & Innovation Governance

  • Collaborate with CIO on digital architecture, systems, infrastructure, cybersecurity.
  • Establish digital governance, KPIs, dashboards, benefits-tracking frameworks.
  • Ensure compliance with CBK, Data Protection Act, ICT security standards.

Stakeholder Engagement & Change Leadership

  • Influence adoption of digital-first mindsets and agile methodologies.
  • Communicate innovation priorities to Board, Strategy Committee, ExCo.
  • Build relationships with regulators, partners, fintechs, and industry bodies.

Other Requirements

Academic & Professional Qualifications

  • Bachelor’s in IT, Computer Science, Engineering, Data Science, Business, or related field.
  • MBA or related discipline preferred.
  • Professional certifications advantageous: Agile, Scrum Master, Product Management, Digital Transformation, Data Analytics, Lean Six Sigma, Project Management.

Experience Requirements

  • 10–15 years in digital transformation, innovation, technology-driven business growth, fintech partnerships, product development, or analytics (financial services or related).
  • At least 5 years in senior leadership/executive role driving digital banking or transformation.
  • Proven success in launching digital products, scaling platforms, leading automation.
  • Experience managing cross-functional teams (technology, product, innovation, analytics).
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Key Skills

Information Technology 
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