Chief Digital & Innovation Officer (CDIO) at Rose Avenue Group
Posted:
Job Responsibilities
Strategic Leadership & Digital Transformation
- Develop and execute the Digital & Innovation Strategy aligned to the corporate strategy.
- Lead the enterprise digital roadmap (automation, STP, digital channels, fintech partnerships).
- Champion innovation culture; embed agile ways of working.
- Design frameworks to scale Corporate, SME, Retail, and Digital Banking.
- Collaborate with management to support Tier-1 transition agenda.
Innovation Hub (BPR & Product House) Oversight
- Oversee Business Process Re-engineering (BPR) to remove inefficiencies and automate workflows.
- Lead Product House for customer-centric product development and lifecycle management.
- Drive digital product innovation using design thinking, market intelligence, ecosystem insights.
Digital Financial Services (DFS) Leadership
- Lead growth of DFS channels (mobile, agency, internet, USSD, APIs, merchant solutions, cards, digital lending).
- Advance ecosystem-based banking and fintech/telco partnerships.
- Enhance platform reliability, security, uptime, and customer experience.
Data Science, Analytics & Automation
- Establish Data Science & Analytics function with strong governance.
- Drive predictive analytics, credit scoring, fraud analytics, segmentation, customer insights.
- Build automation capabilities (RPA, AI/ML, workflow tools).
Technology & Innovation Governance
- Collaborate with CIO on digital architecture, systems, infrastructure, cybersecurity.
- Establish digital governance, KPIs, dashboards, benefits-tracking frameworks.
- Ensure compliance with CBK, Data Protection Act, ICT security standards.
Stakeholder Engagement & Change Leadership
- Influence adoption of digital-first mindsets and agile methodologies.
- Communicate innovation priorities to Board, Strategy Committee, ExCo.
- Build relationships with regulators, partners, fintechs, and industry bodies.
Other Requirements
Academic & Professional Qualifications
- Bachelor’s in IT, Computer Science, Engineering, Data Science, Business, or related field.
- MBA or related discipline preferred.
- Professional certifications advantageous: Agile, Scrum Master, Product Management, Digital Transformation, Data Analytics, Lean Six Sigma, Project Management.
Experience Requirements
- 10–15 years in digital transformation, innovation, technology-driven business growth, fintech partnerships, product development, or analytics (financial services or related).
- At least 5 years in senior leadership/executive role driving digital banking or transformation.
- Proven success in launching digital products, scaling platforms, leading automation.
- Experience managing cross-functional teams (technology, product, innovation, analytics).
Key Skills
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