Calibration Laboratory Technician

Role Overview

This role oversees the quality system and day-to-day coordination of a calibration laboratory, helping ensure that its processes, records, and results meet ISO/IEC 17025:2017 requirements. You will work with laboratory staff, customers, and external accreditation stakeholders to address audit findings, maintain technical standards, and support dependable service.

Key Responsibilities

• Organize internal audits and management reviews, documenting findings and tracking agreed actions through to completion.
• Maintain the laboratory quality management system in accordance with ISO/IEC 17025:2017.
• Keep quality documents and records current, including manuals, procedures, calibration certificates, reports, and audit evidence.
• Monitor corrective actions and verify that identified issues have been appropriately addressed.
• Check that reference standards and calibration activities satisfy applicable quality requirements and customer expectations.
• Review customer feedback and complaints, coordinating responses and follow-up to support service quality.
• Coordinate laboratory operations, staff training, competency assessments, and performance appraisals.
• Communicate with accreditation bodies and other external parties about the laboratory’s management system.

Requirements & Qualifications

• Diploma or degree in Electrical Engineering, Physics, Chemistry, or a related technical discipline.
• At least two years of experience calibrating measuring instruments and equipment.
• Working knowledge of ISO/IEC 17025:2017 and laboratory quality management systems.
• Experience supporting internal audits, corrective actions, and controlled quality documentation.
• Strong analytical and problem-solving abilities, with good organization and communication skills.