Bar Supervisor

Company Details

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Industry: Hospitality
Description: Sarova Hotels, Resorts & Game Lodges is not only one of the largest chains of hotels and lodges in Kenya and East Africa, it is also one of the most innovative, offering guests diverse experiences that are simply unforgettable. Sarova Hotels, Resorts & Game Lodges currently has over a thousand rooms… Sarova Hotels, Resorts & Game Lodges is not only one of the largest chains of hotels and lodges in Kenya and East Africa, it is also one of the most innovative, offering guests diverse experiences that are simply unforgettable. Sarova Hotels, Resorts & Game Lodges currently has over a thousand rooms across ten hotels in East Africa, with a staff complement of over one thousand people. For the leisure traveler, Sarova offers a host of diverse experiences - wildlife game drives, land and water sports, health clubs and traditional and contemporary entertainment - all well packaged into the Sarova World of Incentives. We provide up-to-date business facilities as well as state-of-the-art conferencing through our customized conferencing solution - The Motivator. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Sep 20, 2026
Salary: Estimated: KES 25,000 - KES 180,000 / month
Other Pay: Benefits
Job Category: Hospitality

Job Description

Bar Supervisor – Beverage Operations

Role Overview

This position runs the bar floor during service, working shoulder to shoulder with bartenders and bar attendants while keeping an eye on every drink that leaves the counter. You will split your attention between guests and the back-of-house essentials — stock levels, beverage costs, till accuracy and hygiene — so that the bar stays profitable without ever feeling rushed or impersonal. The employer depends on this role to hold one standard steady across every shift: the same well-made drink, the same warm welcome, whether it is a slow afternoon or a full house in the evening.

Key Responsibilities

  • Lead the bar team through each shift — assigning stations, setting the pace during peak hours and stepping in behind the counter when volume demands it.
  • Check drinks for recipe accuracy, glassware, garnish and presentation before they reach the guest, and correct anything that falls short.
  • Order, receive and count beverage stock; track usage against sales, flag variances and keep par levels aligned with expected covers.
  • Prepare and monitor beverage cost figures, review wastage and shrinkage, and recommend menu or pricing adjustments where margins are slipping.
  • Operate the POS system, manage cash floats, process payments and reconcile the till at the close of each shift.
  • Enforce food safety, hygiene and liquor licensing rules on the floor, including responsible-service practices and age verification.
  • Train, coach and appraise bar staff — running tastings, product briefings and refreshers on mixing technique and service sequence.
  • Take ownership of guest complaints and difficult situations, resolving them calmly at the bar and escalating only when necessary.

Requirements & Qualifications

  • Education: Certificate or Diploma in Hospitality Management, Food & Beverage Service, or a closely related discipline.
  • Advantageous: Formal training in bartending, mixology or beverage management.
  • Preferred: Certification in food safety and hygiene.
  • Experience: 2–5 years working in bar operations, hospitality or food & beverage service.
  • Background: Prior work as a Bartender, Senior Bartender or Bar Attendant, with demonstrated responsibility for supervising staff and handling customer service directly.
  • Beverage knowledge: Solid grasp of bar operations, spirits, cocktails and current mixology practice.
  • Commercial skills: Confident with stock control, inventory management and beverage costing.
  • Systems: Proficient with POS platforms and standard cash-handling procedures.
  • Compliance: Working knowledge of health, safety and liquor licensing requirements.
  • People leadership: Able to supervise, train, motivate and develop a bar team, and to monitor performance against service standards.
  • Personal strengths: Strong organisation and time management, clear communication, and the composure to defuse tense guest situations professionally.
  • Attitude: A genuine drive for guest satisfaction and service excellence.

Send your professional profile to [email protected] by 20th September 2026.

413 open positions on Semasocial right now · 10477 open positions in Nairobi County, Kenya · 14 posted in the last 7 days
Application deadline: Sep 20, 2026 · 10 days left to apply
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