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Posted:
A healthcare organization in Abu Dhabi is seeking an Arabic-Speaking Front Desk Executive to provide professional reception and patient support services. The ideal candidate should have healthcare front desk experience, excellent communication skills, and the ability to manage patient interactions efficiently.
The selected candidate will be responsible for patient registration, appointment coordination, handling inquiries, and supporting administrative operations. Arabic language proficiency is mandatory, along with strong customer service and organizational skills.
Key Responsibilities:
• Manage patient registration and appointment scheduling.
• Handle incoming calls, patient inquiries, and provide necessary assistance.
• Coordinate with clinical teams and insurance departments.
• Maintain accurate patient records and administrative documentation.
• Provide front desk support and ensure a smooth patient experience.
• Assist with daily administrative tasks and office coordination.
Requirements:
• Arabic speaker (Mandatory).
• 2–5 years of healthcare Front Desk or Patient Services experience.
• Strong communication and customer service skills.
• Good computer and administrative skills.
• Excellent organizational skills with attention to detail.
• Ability to handle patient interactions professionally.
Strong knowledge of:
• Patient Registration & Appointment Management
• Healthcare Front Desk Operations
• Patient Services
• Insurance & Clinical Coordination
• Administrative Record Keeping
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