Administration & Operations Officer

Role Overview

This position sits at the centre of day-to-day operations for Jhub SEZ Limited, keeping the organisation running smoothly while it grows. You will handle the practical details that keep the business moving: managing the office environment, coordinating procurement and supplier relationships, supporting finance administration, and being the first professional face clients and partners see. In a lean startup setting, your work directly shapes how efficiently the company operates, how reliable its services are, and how well it is prepared to expand.

Key Responsibilities

• Coordinate the physical office environment, including workspace organisation, supplies, equipment, facilities upkeep, and general administrative services that support uninterrupted business activity.
• Manage procurement workflows from start to finish: sourcing quotations, engaging suppliers, processing purchase requests and orders, following up on deliveries, and maintaining supplier contracts and records.
• Support finance administration by processing invoices, tracking expenses, managing petty cash, preparing reconciliations, following up on payments, and liaising with external finance service providers.
• Act as the primary contact for clients, visitors, partners, and vendors, ensuring enquiries are handled promptly, issues are resolved, and service delivery stays on track.
• Maintain accurate operational documentation, asset registers, inventory records, and administrative files to support audits, governance, and statutory compliance.
• Arrange travel, meetings, events, and visitor logistics while supporting employee onboarding, offboarding, and engagement activities.
• Prepare operational reports, procurement updates, expenditure summaries, and dashboards to support business planning and performance monitoring.
• Identify opportunities to improve operational processes, strengthen internal controls, and support risk management, health and safety, and business continuity initiatives.

Requirements & Qualifications

• A Bachelor’s degree in Business Administration, Procurement, Supply Chain Management, Finance, Commerce, Operations Management, or a related field from a recognised institution.
• Two to three years of experience in office administration, operations, business support, or a comparable role, with hands-on exposure to procurement, finance coordination, or customer service activities.
• Proven ability to manage multiple operational tasks at once while maintaining accuracy and attention to detail.
• Experience working with vendors, customers, and cross-functional stakeholders in a fast-paced environment.
• Strong proficiency in Microsoft Office applications and digital collaboration tools.
• Excellent organisational, communication, and problem-solving skills, with a customer-focused mindset and the ability to exercise sound judgement.
• Professional certification in procurement, administration, customer experience, or project management is an added advantage, as is experience in a startup, technology, innovation, consulting, or professional services environment.

What We Offer / Why Join

This is an opportunity to take on a genuinely varied role within a lean, growth-focused organisation. You will gain broad exposure across operations, procurement, finance support, and customer experience, and you will play a direct part in building the processes that allow Jhub SEZ Limited to scale. If you are looking for an exciting new challenge where your initiative and adaptability make a visible difference, this role offers the platform to do so.