Administration & Invoicing Assistant

Our client, a growing premium beauty, wellness and regenerative care business, is looking for a tech-savvy and highly organised Administration & Invoicing Assistant to support day-to-day administrative, invoicing, dispatch and payment follow-up activities.

The ideal candidate should be comfortable working with digital systems, maintaining accurate records and following up with clients to ensure invoices are settled on time.

Key Responsibilities

• Prepare and issue customer invoices accurately and on time. 
• Process and maintain invoices, receipts and related documentation. 
• Coordinate and track dispatches and deliveries. 
• Follow up with clients on outstanding payments. 
• Maintain accurate records of invoices, payments and dispatches. 
• Reconcile invoices and payments and report discrepancies. 
• Respond to customer enquiries relating to invoices, orders and payments. 
• Update administrative and financial records using digital tools. 
• Support general office administration and documentation. 
• Prepare basic reports on invoicing, collections and outstanding balances. 
• Work closely with relevant teams to ensure orders, dispatches and payments are properly coordinated. 
• Maintain confidentiality and accuracy when handling financial and customer information. 

Requirements

• Diploma or Degree in Business Administration, Accounting, Finance, Commerce or a related field. 
• Previous experience in administration, invoicing, accounts receivable, order processing or a similar role. 
• Strong computer and digital skills; tech-savvy candidates are highly preferred.  
• Experience using invoicing, accounting, POS, ERP or other business management systems is an advantage. 
• Good Excel/Google Sheets skills. 
• Strong organisation and attention to detail. 
• Good communication and customer follow-up skills. 
• Ability to manage invoices, dispatches and payment follow-ups systematically. 
• Honest, reliable and professional. 
• Ability to work independently and meet deadlines.