Administration & Front Office Intern

Role Overview

The Administration & Front Office Intern helps keep daily office operations organized while providing a welcoming first point of contact for visitors and callers. The role combines reception duties with practical administrative support, helping staff, clients and other stakeholders access information and services efficiently.

Key Responsibilities

• Welcome visitors, establish the purpose of their visit and direct them to the appropriate person or area.
• Answer incoming calls, route them to the right contacts and handle routine questions clearly and courteously.
• Sort and distribute mail and deliveries, and help ensure items reach the intended recipients.
• Support document handling through filing, data entry, photocopying, scanning and maintaining organized records.
• Prepare documents, arrange appointments and meetings, and assist with meeting room scheduling.
• Help coordinate meetings, workshops and other office activities, including related administrative arrangements.
• Monitor office supplies and contribute to keeping the reception area tidy and professional.
• Carry out other administrative tasks as directed, treating confidential information with care.

Requirements & Qualifications

• A degree or diploma in Business Administration, Office Administration, Secretarial Studies or a related discipline.
• Working knowledge of Microsoft Word, Excel and Outlook.
• Clear verbal and written communication skills, with a courteous approach to customer service.
• Good organizational and interpersonal skills, including the ability to manage several tasks at once.
• A professional manner, positive attitude and willingness to learn.
• Ability to work independently and handle sensitive information discreetly.
• Previous internship or office experience is an advantage.