Key Responsibilities

• Manage and coordinate the Senior Manager's daily schedule, meetings, appointments, reminders, and follow-ups.
• Prepare letters, reports, emails, memos, and other office correspondence accurately and within set timelines.
• Receive and professionally handle phone calls, visitors, and incoming enquiries.
• Respond promptly to internal and external communication and ensure matters are directed appropriately.
• Maintain proper filing systems, office records, and confidential documentation.
• Manage petty cash disbursement, reconciliation, and accountability.
• Coordinate office supplies, service providers, errands, and general office support requirements.
• Ensure the office environment remains clean, organised, presentable, and running efficiently at all times.
• Follow up on pending tasks and ensure management instructions are executed promptly.
• Provide dependable day-to-day administrative and coordination support to Senior Management.

Required Qualifications & Experience

• Diploma or Degree in Business Administration, Office Management, Secretarial Studies, or related field.
• Minimum 3 years' experience in a busy administrative support role.
• Prior experience supporting senior management or handling front office administration will be an added advantage.
• Strong computer proficiency in MS Office, email correspondence, and document preparation.
• Experience managing petty cash and office records.

Required Skills & Competencies

• Exceptional organisational and planning skills
• Excellent spoken and written communication skills
• Ability to work under pressure and meet tight deadlines
• Strong initiative and ability to work with minimal supervision
• High level of professionalism and personal presentation
• Mature, dependable, and committed work ethic
• Strong attention to detail and follow-through
• Ability to multitask and prioritise effectively
• Confidentiality, accountability

We Are Specifically Looking For Someone Who Is:

• Naturally organised and structured
• Quick in execution and responsive
• Professional and confident in communication
• Able to think ahead and solve problems
• Serious, committed, and dependable