Accounts Receivable Assistant – Collections Support

Company Details
Industry: Environmental Services
Description: We are the market leader in waste management in Nairobi, offering a wide range of services like garbage collection to help keep the city clean and healthy. Our company is committed to providing top-notch services to our clients, and we take pride in being one of the most trusted names in the industr… We are the market leader in waste management in Nairobi, offering a wide range of services like garbage collection to help keep the city clean and healthy. Our company is committed to providing top-notch services to our clients, and we take pride in being one of the most trusted names in the industry. View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Accounting
Job Description

Role Description

  • We are seeking a disciplined and results-oriented Accounts Receivable Assistant – Collections Support to join our finance team on a full-time, on-site basis in Nairobi County, Kenya.
  • The successful candidate will support the accounts receivable function by following up with customers on outstanding payments, sharing statements, tracking promise-to-pay commitments, updating receivables reports, assisting with reconciliations, and escalating overdue accounts for action.
  • This role is ideal for someone who is confident on the phone, organized, detail-oriented, professional with customers, and able to follow through consistently.

Key Responsibilities

  • Follow up with customers on outstanding invoices and payment commitments
  • Share statements, invoice copies, and payment reminders with clients
  • Track promise-to-pay dates and update receivables records daily
  • Support reconciliation of customer accounts
  • Identify payment delays, disputes, missing documents, and service-related issues affecting collections
  • Escalate overdue or problematic accounts to the relevant team members
  • Support preparation of receivables reports and debtors schedules
  • Maintain accurate customer payment follow-up records

Qualifications

  • Diploma or degree in Accounting, Finance, Business, or a related field
  • CPA qualification or ongoing CPA studies will be an added advantage
  • Experience in accounts receivable, credit control, debt collection, billing, or customer account follow-up
  • Good understanding of invoicing, statements, and payment follow-up processes
  • Strong attention to detail and ability to meet deadlines
  • Good written and verbal communication skills
  • Confidence in making customer follow-up calls
  • Proficiency in accounting or billing software will be an added advantage
  • Prior experience in waste management, facilities services, logistics, or a related service industry will be an added advantage

Interested candidates should send their application letter and updated CV Subject line: Accounts Receivable Assistant – Collections Support

967 open positions on Semasocial right now · 7679 open positions in Nairobi County, Kenya · 25 posted in the last 7 days
Contact Information
Sign in to apply for this job.
CV Job Description Matcher See how well your CV matches this job and get tips to improve your chances AI Tool

This tool helps you see how closely your CV matches a job description. It also gives you simple suggestions on what to improve so you have a better chance of getting shortlisted.

Beware of Fraudsters!
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.
Disclaimer & TOS: We do not guarantee the authenticity of every single job posting and are not responsible for any fraudulent activity or misrepresentation by third parties. We are not involved in any stage of the interview or recruitment process and do not charge any fees from job seekers. For further details, please read the rest of the Terms of Service.