Accounts / Front Office Clerk

Role Overview

This full-time, on-site role combines bookkeeping and statutory administration with reception duties at a wholesale business in Mombasa. You will keep day-to-day financial records accurate, support tax and payroll compliance, and help customers, suppliers, and visitors get the information or assistance they need.

Key Responsibilities

• Enter transactions, prepare invoices, and maintain bookkeeping records in QuickBooks Online.
• Reconcile bank accounts and M-Pesa business statements, following up on mismatches and ledger discrepancies.
• Manage petty cash payments, retain supporting receipts, and keep the cash records balanced.
• Help prepare profit and loss summaries, financial statements, and supporting records for audit reviews.
• Assist with KRA iTax submissions and calculations for VAT, PAYE, and Withholding Tax; maintain records relating to NSSF and SHIF contributions.
• Welcome visitors, answer and direct calls, monitor general email correspondence, and respond to routine questions about orders, stock availability, and deliveries.
• Update stock movement registers and delivery paperwork, and maintain accessible physical and digital filing systems.
• Provide clerical and administrative support for the business’s back-office operations.

Requirements & Qualifications

• CPA Part II or a diploma in accounting or finance from a recognised institution.
• Practical QuickBooks Online experience, including invoicing, bank reconciliation, profit and loss reporting, and petty cash tracking.
• Working knowledge of KRA iTax processes for VAT, PAYE, and Withholding Tax, as well as NSSF and SHIF requirements.
• Careful numerical skills and accuracy when handling cash, recording transactions, and reconciling accounts.
• Professional phone manner, clear communication, and a courteous approach to front-desk service.
• Strong organisation and the ability to manage accounting, reception, and administrative tasks concurrently.
• Must currently reside in Mombasa. Experience in bookkeeping, accounting, front office, or wholesale or retail administration is an advantage.

What We Offer / Why Join

The position is full-time and on-site in Mombasa, with monthly remuneration of KSh 20,000 to KSh 25,000.