Account Executive
Posted:
Position: Account Executive
Date Posted: June 29, 2026
Industry: Sales / SaaS / Customer Experience (CX) / BPO Services
Employment Type: Full Time
Experience: 3+ Years in Sales, Account Management, or Customer Success (Digital Services / SaaS / CX Preferred)
Qualification: Bachelor’s Degree in Business Administration, Marketing, Sales, or a Related Field (Preferred)
Salary: Uncapped Commission-Based + Base Salary (Confidential)
Location: United States, REMOTE
Company: Influx
Description:
Influx is a fast-growing global customer support and CX solutions company delivering 24/7, year-round customer service across email, chat, voice, and social media. The company partners with SaaS, eCommerce, fintech, and digital brands worldwide, helping them scale customer experience operations efficiently and effectively.
The organization is seeking an experienced Account Executive to help expand existing client relationships and drive revenue growth. This role is ideal for a commercially driven professional who thrives in a fast-paced, entrepreneurial environment and enjoys identifying expansion opportunities within established accounts.
As part of a globally distributed team, you will work closely with delivery leaders and client stakeholders to grow strategic accounts, introduce new service offerings, and strengthen long-term partnerships.
Key Responsibilities:
• Generate expansion revenue from existing client accounts.
• Identify upsell and cross-sell opportunities across Influx service offerings.
• Build and maintain strong relationships with key client stakeholders.
• Guide clients through the sales and decision-making process.
• Collaborate with Delivery Directors and Service Delivery Managers to identify growth opportunities.
• Manage pipeline activity using CRM and sales tools such as HubSpot and LinkedIn.
• Track, report, and communicate pipeline progress and performance metrics.
• Close expansion deals and achieve revenue targets consistently.
Requirements:
• Minimum 3 years of experience in sales, account management, or customer success.
• Experience in SaaS, digital services, CX solutions, or related industries preferred.
• Strong communication and negotiation skills with a consultative approach.
• Proven ability to build relationships with multiple stakeholders.
• Strong commercial awareness and ability to identify revenue opportunities.
• Experience working in fast-paced, target-driven environments.
• Entrepreneurial mindset with a focus on growth and performance.
Strong knowledge of:
• SaaS Sales, Account Management, and Customer Success
• CRM Tools (HubSpot, LinkedIn Sales Tools, Pipeline Management Systems)
• Revenue Expansion, Upselling, and B2B Relationship Building
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