Kenya Country Manager-NGO

Country Manager

Overview of the Position

The Country Manager serves as the senior leader of the organization in Kenya operations and reports directly to the CEO. The jobholder will be responsible for leading, scaling, and overseeing all regional activities in alignment with global strategy. This individual will establish the local office, set up the appropriate operational and legal framework, recruit and develop a high-performing team, and serve as the senior leader for the region.

Key Responsibilities

• Providing executive leadership to the Kenya office, including oversight of staff, budgets, systems, and day-to-day operations.
• Establishing and refining policies, procedures, and internal controls to support scale and operational excellence.
• Overseeing recruitment, onboarding, performance management, and professional development of team members.
• Managing financial performance, including budgeting, expense optimization, and operational efficiency.
• Evaluating and improving operational processes and financial outcomes.
• Preparing reports and strategic updates for executive leadership.
• Identifying and resolving operational, personnel, client service, and regulatory issues.
• Documenting and institutionalizing operational knowledge and best practices.
• Providing spiritual leadership within the office through prayer, biblical teaching, and personal example; praying regularly with the team and personally for the clients and ministries served by TrustBridge.
• Demonstrating consistent personal, spiritual, and professional maturity, and integrating biblical principles into leadership and daily conduct.

This role requires strategic thinking, operational discipline, and hands-on execution in a growing and evolving environment.

Qualifications

Education, Training & Experience

• MBA or equivalent advanced business education preferred.
• Demonstrated executive-level experience managing multi-functional teams.
• Experience with both for-profit and nonprofit governmental filings preferred.
• Familiarity with charitable organizations, family foundations, and high-net-worth individual matters preferred.
• Proficiency in financial analysis tools and spreadsheet applications, including advanced functions such as pivot tables, lookups, and financial modeling.
• Relevant professional certifications or advanced training in finance, accounting, operations, or management are advantageous.

Knowledge, Skills & Personal Attributes

• Proven experience as a General Manager, Country Manager, or similar executive leader with full operational responsibility.
• Strong understanding of core business functions, including management, finance, and human resources.
• Demonstrated experience in planning, budgeting, and financial oversight.
• Outstanding leadership and people management skills, with the ability to recruit, develop, and retain high-performing teams.
• Strong analytical and problem-solving capabilities, including the ability to diagnose operational and financial issues.
• High attention to detail and accuracy, particularly in financial and operational matters.
• Excellent verbal and written communication skills.
• Ability to operate independently with a high level of ownership and accountability.
• Strong organizational skills and the ability to manage multiple projects in a deadline-driven environment.
• Demonstrated initiative and capacity to quickly master new technical or regulatory areas.
• Ability to work effectively both independently and collaboratively within a global team structure.
• Commitment to integrity, strong moral character, and alignment with biblical values.
• Continuous learner mindset with a commitment to ongoing professional growth.

Additional Information

Work Environment

• Work schedule is expected to substantially overlap with European and U.S. Eastern Time zones, typically approximately 1300 to 2200 local time.
• Role is primarily computer-based and requires extended periods of focused analytical and operational work.
• Ability to communicate effectively, compile and prepare reports, maintain documentation, and manage digital records.
• Capacity to work extended hours when required during peak periods or critical operational moments.
• Availability to address urgent matters outside of standard working hours when necessary.
• Ability to operate effectively under pressure while maintaining sound judgment and professionalism.