Field Service Engineer (FSE)

Company Details
Name:Sidel
Industry: Electrical/Electronic Manufacturing
Description: Sidel is a leading provider of equipment and services solutions for packaging beverage, food, home and personal care products in PET, can, glass and other materials. With over 40,000 machines installed in more than 190 countries, we have nearly 170 years of proven experience, with a strong focus on … Sidel is a leading provider of equipment and services solutions for packaging beverage, food, home and personal care products in PET, can, glass and other materials. With over 40,000 machines installed in more than 190 countries, we have nearly 170 years of proven experience, with a strong focus on the factory of tomorrow with advanced systems, line engineering and innovation. Our 5,500+ employees worldwide are passionate about providing solutions that fulfil customer needs and boost the performance of their lines, products and businesses View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: KES Unspecified / month
Other Pay: Benefits
Job Category: Engineering
Job Description

Job Title: Field Service Engineer – High-Speed Rotary Labeling Machine

Your Opportunity

Sidel is seeking a self-motivated Field Service Engineer (FSE) specializing in high-speed rotary labeling machine technology. In this role, you will perform installation, startup, commissioning, and testing of Sidel equipment at customer sites worldwide.

Your Mission

  • Execute installation, startup, commissioning, and testing of high-speed rotary labeling machines at customer locations.
  • Provide technical support and troubleshooting for mechatronic systems, including both hardware and software.
  • Travel extensively domestically and internationally (up to 90% of the time) to customer sites.
  • Maintain high-level communication and reporting internally to Sidel management and externally to customers.
  • Diagnose and resolve PLC-related and software-related issues efficiently.

Your Profile

Experience

  • Minimum 5 years of field service experience with high-speed rotary labeling machines.

Education

  • Graduate degree in Mechatronics Engineering or equivalent technical field.

Technical Skills

  • Knowledgeable with PLC systems: Siemens, B&R, ELAU.
  • Skilled in diagnosing and resolving both hardware and software problems (must-have).
  • Knowledge of cold glue, PSL, and hot melt systems is a plus.
  • Experience in the beverage industry (RGB) is an advantage.

Soft Skills & Requirements

  • Fluent in English (written and spoken); good reporting skills.
  • Able to travel up to 90% of the time, including domestic and international assignments.
  • Self-motivated with strong communication abilities.
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Contact Information
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