Head of Commercial Development-Yuesen M/F
Posted:
Company Details
Industry:
Logistics and Supply Chain
Website:
https://www.aglgroup.com/en/
Description:
AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. With 23,000 employees in 50 countries, the company connects Africa to Africa and to the rest of the world. AGL relies on its 250 subsidiaries in Africa, Haiti, Timor and Indonesia to prov…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
KES Unspecified / month
Other Pay:
Benefits
Job Category:
Sales & Marketing
Job Description
Job Overview
Based in Nairobi and reporting to the Deputy Managing Director, the purpose of this role is to organize and lead the execution of a sustainable and profitable development of the Yusen East Africa (YAEA) business.
Key Responsibilities
Sales Performance
- Sales planning and deployment in the context of (Newsales, Tenders, upselling of YAEA services, AGL and Yusen Logistics network development, customer account management and pricing / quotations) based on overall business objectives and strategy and performance monitoring.
- Build a qualified sales pipeline.
- Develop trade lanes and partnerships to exploit market opportunities.
- Develop and apply pricing structures for Clients and tenders and perform negotiations on contracts and conditions with key customers.
- Optimise account profitability, retention and upselling.
- Conduct Client and AGL / Yusen Logistics trade lane development and tenders based on target prospects.
- Drive end to end pricing and tender management processes.
- Analyze and suggest strategies to react to changing business trends.
Customer Service
- Determine the crucial needs of key Clients and communicate these to the operations managers / supervisors to ensure the customer will receive first-class customer care and service.
- Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines, airlines and international partner offices.
- Conduct half year customer satisfaction surveys and seek necessary improvements for key accounts.
- Participate in the monthly account reviews.
- Analyze and profile client accounts based on performance, value and potential and generate periodic reports.
- Generate monthly sales operations reports for submission and consultative review with management.
- Keep Management updated on customer needs and relevant market intelligence.
Qualifications
Business Degree or related training, 5 years experience in a Logistics or FMCG industry.
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Contact Information
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