Housekeeping Order Taker
Posted:
Position: Housekeeping Order Taker
Date Posted: June 25, 2026
Industry: Hospitality / Hotel Operations / Housekeeping
Employment Type: Full Time
Experience: Experience in Hotel Housekeeping or Guest Service Preferred
Qualification: Diploma or Certificate in Hospitality Management or Related Field (Preferred)
Salary: AED 4000 to 7000 (estimated)
Location: Dubai, United Arab Emirates
Company: The Tower Plaza Hotel Dubai
Description:
The Tower Plaza Hotel Dubai is currently expanding its hospitality team and is seeking a dedicated and detail-oriented Housekeeping Order Taker. This role is ideal for individuals who thrive in fast-paced hotel environments and are passionate about delivering excellent guest service.
The successful candidate will be responsible for coordinating housekeeping requests, managing communication between guests and housekeeping staff, and ensuring that all room service and cleaning requirements are handled efficiently and promptly. Strong communication and organizational skills are essential to maintain smooth daily operations.
This position offers an opportunity to work in a professional hotel environment where service quality, teamwork, and guest satisfaction are top priorities.
Key Responsibilities:
• Receive and process housekeeping requests from guests and departments
• Coordinate with housekeeping staff to ensure timely service delivery
• Maintain accurate records of room status and service requests
• Communicate effectively between front office and housekeeping teams
• Ensure guest inquiries and complaints are handled promptly
• Monitor cleanliness and service standards across rooms
• Support daily housekeeping operations and reporting tasks
Requirements:
• Previous experience in hotel housekeeping or guest service preferred
• Strong communication and coordination skills
• Ability to work in a fast-paced hospitality environment
• Good organizational and multitasking abilities
• Customer-focused attitude with attention to detail
• Strong knowledge of:
• Hotel housekeeping operations and procedures
• Guest service standards and communication practices
• Front office coordination and room management systems
• Basic computer and hotel management software
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