Credit Recovery Officer
This Job has Expired
Posted:
Company Details
Industry:
Banking
Website:
http://www.abcthebank.com/
Description:
ABC Bank is an indigenous Kenya bank with 33 years experience using the power of finance to support businesses and projects that benefit the people and the planet. We know that banking can be a powerful force for good: serving individuals and communities as well as building a more sustainable societ…
View more
Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Jun 26, 2026
Salary:
KES Unspecified / month
Other Pay:
Benefits
Job Category:
Accounting, Audit, Finance
Job Description
Credit Recovery Officer
The Credit Recovery Officer is responsible for engaging customers in arrears to negotiate repayment resolutions and, where amicable settlement fails, protecting the bank’s interests through legal recovery actions. The role aims to improve the bank’s profitability, enhance loan quality, reduce loan loss provisions, enable provision write-backs, and prepare accurate regulatory and management reports.
Key Responsibilities
- Engage delinquent customers to negotiate repayment plans and achieve amicable resolutions.
- Develop and execute account-specific recovery strategies to minimize provisions and maximize write-backs.
- Coordinate with external parties (lawyers, auctioneers, receivers, investigators, debt collectors) to enforce security and recover outstanding amounts.
- Monitor arrears reports, issue statutory and demand notices, and ensure compliance with CBK Prudential Guidelines.
- Escalate matters to Legal where injunctions or complex legal proceedings are required, and track cases to resolution.
- Conduct client visits, repossession oversight, and asset tracing as needed.
- Prepare daily, weekly, monthly, and quarterly reports for management, regulatory, and departmental use.
- Maintain accurate debtor files with a full audit trail of communications and actions.
Qualifications
Minimum Qualifications
- University degree in Finance, Business, Economics, Law, or a related field.
- Professional qualification in Banking, Finance, or Accounting (e.g., AKIB, CPA, ACCA).
- Certification or formal training in debt recovery or credit management.
- Working knowledge of CBK Prudential Guidelines and internal credit policies.
Preferred Qualification
- Established working relationships with legal and credit professionals.
Skills and Attributes
- Ability to analyze non-performing exposures and recommend sound recovery actions.
- Excellent analytical and problem-solving skills.
- Strong interpersonal and communication skills for managing customers and stakeholders.
- Results-oriented, able to work under pressure and meet deadlines.
- Exceptional attention to detail.
- Ability to think creatively and develop practical recovery solutions.
Send your application to: [email protected]
Application Deadline: 26th June 2026
Use "Credit Recovery Officer" as the email subject line.
310 open positions on Semasocial right now
· 6784 open positions in Nairobi County, Kenya
· 29 posted in the last 7 days
Contact Information
Sign in to apply for this job.
CV Job Description Matcher See how well your CV matches this job and get tips to improve your chances AI Tool
This tool helps you see how closely your CV matches a job description. It also gives you simple suggestions on what to improve so you have a better chance of getting shortlisted.
Beware of Fraudsters!
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.
Disclaimer & TOS: We do not guarantee the authenticity of every single job posting and are not responsible for any fraudulent activity or misrepresentation by third parties. We are not involved in any stage of the interview or recruitment process and do not charge any fees from job seekers. For further details, please read the rest of the Terms of Service.