Customer Service Representative (Sales Focus / Business Development Associate)
Posted:
Position: Customer Service Representative (Sales Focus / Business Development Associate)
Date Posted: June 18, 2026
Industry: Sales / Customer Service / Business Development / Remote Services
Employment Type: Full Time
Experience: Entry-Level (No Prior Sales Experience Required; Training Provided)
Qualification: High School Diploma or Equivalent; Bachelor’s Degree Preferred
Salary: Paid Training $16 USD/hour | Post-Training $8 USD per Booking (Performance-Based, Uncapped Earnings)
Location: United States (Remote)
Company: Convertros
Description:
Convertros is a remote-first sales organization focused on helping clients across the United States grow through structured, performance-driven sales operations. The company provides a fully remote work environment designed to support motivated individuals who want to build a career in sales and business development.
The Customer Service Representative (Business Development Associate) plays a key role in engaging inbound leads, building customer relationships, and converting interest into confirmed bookings or enrollments. This position is ideal for individuals who are goal-oriented, confident communicators, and eager to grow within a high-performance sales environment.
Convertros promotes a culture of transparency, structured growth, and merit-based advancement, offering employees the opportunity to progress based on performance every 90 days.
Key Responsibilities:
• Handle inbound leads and convert them into bookings, appointments, or enrollments
• Engage with potential customers and build strong communication-based relationships
• Track and manage daily performance metrics with accountability for results
• Collaborate with team leaders for coaching, feedback, and performance improvement
• Maintain a fast-paced, data-driven workflow focused on sales conversion targets
• Follow structured sales processes and scripts to maximize performance outcomes
• Participate in ongoing training and development sessions
• Contribute to a performance-focused remote sales culture
Requirements:
• Strong communication and interpersonal skills
• Fluent English speaking and writing ability
• Goal-oriented mindset with strong motivation to achieve targets
• Ability to work in a structured, performance-based environment
• Quick learner with adaptability to training and feedback
• Comfortable working in a remote, target-driven role
• No prior sales experience required; training will be provided
• Strong knowledge of:
• Customer communication and relationship-building techniques
• Sales conversion processes and lead handling
• Remote work discipline and performance tracking
• Goal-based performance improvement systems
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