General Clerk Associate Representative - Provider Intake

YOUR JOB

You are responsible for organizing efficiently and processing correctly the flow of incoming and outgoing electronic documents, faxes, claims, etc. Some of your tasks include:

• Receiving and documenting claims within Intake and processing systems.
• Sorting, processing and vetting of claims firsthand for claims payment.
• File management and classification of data within our Claims Smart Indexing System.
• Electronic transfer of received claims to the various platforms/BOBs.
• Triaging the flow of provider claims/queries and GOP Requests on Salesforce
• Indexing and managing the Intake provider claims and any other departmental tasks within stipulated TAT’s
• Managing the different channels through which claims are received.
• Any other tasks as allocated.

YOUR PROFILE

• You speak and write fluent English.
• You are accurate and pays attention to detail.
• You can work with different systems and applications in your day to day.
• You are organized and have excellent time management skills.
• You can deal with confidential information with the utmost discretion.
• You can accurately handle large quantities of electronic documents.
• You thrive in a fast-paced environment and can prioritize set tasks accordingly.
• You are optimistic and resilient.
• You are a team player and can collaborate and engage with both your own team and with different teams.
• You have graduated with a Diploma or Degree from a recognized institution