Senior Operations Officer (Institutional Business)

Job Purpose: 

• Responsible for Portfolio Administration, Valuation, Reporting and Performance Measurement of Unit Trust Funds, Wealth Management Funds, Retail Pension and Discretionary Clients under Britam Asset Managers. 

Key responsibilities: 
Portfolio Administration and Valuation Support 

• Review and post portfolio income entries and support valuation-related activities. 
• Perform daily valuation, pricing, amortization, revaluation, and impairment of securities (equities, fixed income, indices, and FX). 
• Conduct validation checks to ensure accuracy, completeness, and integrity of fund pricing processes. 
• Monitor and ensure accuracy of portfolio administration activities and end-of-day valuation outputs. 

Cash and Custody Reconciliations 

• Perform daily cash and investment reconciliations between custodians and internal fund records. 
• Investigate, resolve, and escalate reconciliation breaks in a timely manner. 
• Conduct monthly asset holding reconciliations between custodians (banks) and fund managers. 
• Monitor accuracy of cash positions, investment balances, and settlement activities. 

Transaction Processing and Oversight 

• Oversee recording and settlement of traded securities, corporate actions, and disbursement transactions. 
• Ensure completeness, accuracy, and timeliness of all transaction processing activities. 
• Monitor operational transaction flows to ensure adherence to internal controls and procedures. 

Regulatory and Compliance Reporting 

• Prepare and submit regulatory reports to Capital Markets Authority (CMA), Retirement Benefits Authority (RBA), trustees, and other stakeholders within stipulated timelines. 
• Produce statutory, client, and management reports accurately and on schedule. 
• Support compliance with regulatory requirements and internal policies governing operations. 

Client Administration and Servicing 

• Review and disseminate client statements, contract notes, and transaction confirmations. 
• Support resolution of client operational queries and correspondence in a timely manner. 
• Maintain high service standards and adherence to turnaround timelines to enhance client experience. 

Performance Measurement and Fund Accounting Support 

• Measure fund performance against benchmarks and support performance reporting. 
• Compute, accrue, and validate management fees, expenses, and fund-related charges. 
• Prepare periodic portfolio holdings, movement, revenue, and performance reports. 

Regional and Cross-Functional Support 

• Provide operational support to BAM Uganda under the hub-and-spoke framework. 
• Coordinate with custodians, trustees, finance, IT, and client service teams to ensure seamless operations. 
• Support cross-functional initiatives impacting operations and service delivery. 

Process Improvement, Automation and Project Support 

• Participate in system enhancements, user acceptance testing (UAT), and process improvement initiatives. 
• Support operational efficiency, digitization, and automation efforts. 
• Contribute to process redesign and continuous improvement of operational workflows. 

Risk Management and Control Environment

• Support operational risk management through reconciliations, reporting accuracy, and transaction controls. 
• Ensure adherence to internal policies, procedures, and regulatory standards. 

General Responsibilities 

• Perform any other duties as may be assigned from time to time in support of business operations objectives.     

Knowledge, experience and qualifications required:

• Bachelor’s degree in finance, Accounting, Economics, Business Administration, or related field 
• 4–6 years’ relevant experience in asset management, fund administration, or investment operations 
• Professional certification in accounting or finance (CPA (Part II or above), ACCA, CFA Level I or above preferred) 

Demonstrated experience in: 

• Fund accounting and valuation processes.
• Reconciliation and transaction management. 
• Regulatory and statutory reporting.
• Client servicing within financial services or asset management. 
• Experience working within a regulated financial environment is essential.
• Exposure to regional operations or multi-entity environments is an added advantage.