Senior Human Resource Officer

Position Title: Senior Human Resource Officer

Direct Line Reporting: Group Chief Executive Officer (GCEO)

Industry Sector: HR Jobs / Financial Services

Gross Salary Structure: Kshs. 120,000 - 150,000

Location: Nairobi

Role Overview

We are seeking a mature, highly organized, and legally astute Senior HR Officer to anchor our human capital department and build structured workforce systems. Your primary mandate is to coordinate day-to-day HR operations, driving a culture of high performance, strict accountability, and institutional productivity across the organization. This position balances operational administration with executive advisory functions; you will guide the staff lifecycle from targeted recruitment and structured onboarding through to rigorous compliance monitoring and payroll inputs. The role calls for a firm, confidential leader who can command professional respect, enforce workplace discipline fairly, and seamlessly align personnel practices with regulatory standards.

Areas of Accountability

Talent Acquisition & Workforce Staffing

• Coordinate the end-to-end recruitment, selection, and onboarding pipelines to secure top-tier talent.

• Draft precise job specifications, structure interviewing workflows, and compile rigorous hiring documentation.

• Direct corporate induction and orientation programs to ensure swift operational alignment for new employees.

• Manage updated staff establishment databases and manpower records to support strategic talent management and succession planning.

Human Resource Administration & Records Security

• Maintain highly accurate, confidential personnel files, active employee databases, and secure custody of physical/digital records.

• Draft formal employment contracts, confirmation briefs, internal transfers, promotion letters, and structural HR correspondences.

• Supervise leave administration registers, daily staff attendance records, and active probation monitoring pipelines.

Performance Management & Workforce Analytics

• Drive the execution of seasonal staff performance appraisal cycles across all corporate branches.

• Monitor, audit, and support the implementation of targeted Performance Improvement Plans (PIPs) for underperforming lines.

• Assist departmental heads in architecting clear Key Performance Indicators (KPIs) and operational performance targets.

• Generate objective workforce metrics, turnover analyses, and general HR scorecards for executive review.

Labor Relations, Discipline & Compliance

• Arbitrate internal grievances and manage complex employee relations issues with ultimate confidentiality and professional poise.

• Coordinate formal disciplinary hearings, investigations, and conflict-resolution procedures fairly and in line with company policy.

• Guarantee total institutional compliance with the Employment Act of Kenya, Occupational Safety and Health (OSHA) regulations, and statutory systems (NSSF, NHIF/SHIF, Housing Levy, PAYE).

• Participate actively in writing, updating, and rolling out HR manuals, audit recommendations, and corporate behavioral guidelines.

Payroll input & Staff Wellness

• Consolidate and verify accurate payroll inputs, tracking leave adjustments, overtime requests, deductions, and staffing updates alongside the finance team.

• Support the administration of staff benefit packages, corporate insurance covers, and medical schemes.

• Design and champion holistic staff wellness programs, team-building models, and engagement initiatives to foster a collaborative culture.

Skills & Experience Required

Minimum Entry Criteria

• Academic Foundation: Bachelor’s degree in Human Resource Management, Business Administration, Commerce, Public Administration, or a matching discipline from a recognized institution.

• Professional Affiliation: Mandatory active membership with the Institute of Human Resource Management (IHRM) Kenya in good standing.

• Proven Experience: Minimum of five (5) years of progressive human resource experience, with at least three (3) years spent operating in a senior administrative or supervisory capacity. (Experience within a SACCO, microfinance, bank, or regulated cooperative environment is highly advantageous).

• Added Advantages: A Higher Diploma in HRM or a complete Certified Human Resource Professional (CHRP-K) qualification.

Core Competencies

• Regulatory Fluency: Advanced operational comprehension of Kenyan labor statutes, industrial laws, and payroll deduction frameworks.

• Executive Presence: High emotional intelligence, maturity, and strong interpersonal skills needed to counsel senior management and enforce staff discipline.

• Analytical Problem Solving: Highly skilled at evaluating performance trends, processing complex data sets, and resolving workforce friction points logically.

What is in Store for You

• Institutional Impact: Play a pivotal role in designing, refining, and enforcing structured HR systems for an expanding financial footprint.

• Strategic Growth: Sharpen your supervisory capabilities and regulatory expertise inside a highly secure, permanent, and pensionable career track.

• Professional Leadership: Expand your corporate network by working directly with senior executive boards and leading industry professionals.

If you are up to the challenge and possess the necessary qualifications and experience, please send your CV only quoting the job title in the email subject (Senior Human Resource Officer) on/before 15th June 2026.