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Shop Attendant – Wines & Spirits

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Company Details
Industry: Consulting
Description: Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and accurately. We have diverse staff of seasoned professionals who are passionate about value addition to our clients. We deliver our services in a professional manner offering expertise support that amplifies a company’s potential by having a systematic process to not only offer the best talents but also other performance monitoring services. Over the years, we have acted as a preferred and the best Recruitment and HR Consultancy Company in Kenya, Africa, Middle East and handling assignments from all corners of the world. With our vast experience and in depth understanding of international recruitment procedures,
Job Description

Job Summary:
A retail outlet in Kenyatta Market is seeking a Shop Attendant to assist customers, handle inventory, maintain shop standards, and support overall sales operations in the wines and spirits department.

Key Responsibilities:

Customer Service & Sales Support

  • Greet and assist customers selecting wines, spirits, and related products

  • Provide product knowledge, recommendations, and answer customer inquiries

  • Process sales transactions accurately using the POS system

  • Address and escalate customer complaints or issues as needed

Inventory Management & Stock Handling

  • Receive, unpack, and verify deliveries against invoices

  • Organize stock, monitor inventory levels, and report discrepancies

  • Arrange shelves and displays for an attractive presentation

  • Assist with stock rotation to ensure product freshness and proper labeling

Shop Maintenance & Cleanliness

  • Maintain a clean, safe, and organized shop environment

  • Ensure proper storage of alcoholic beverages and adherence to safety standards

  • Support security measures to prevent loss, theft, or damage

Operational Support

  • Facilitate deliveries, including loading, unloading, and restocking

  • Assist management with administrative tasks such as record keeping and reporting sales

  • Collaborate with team members to meet daily sales and operational goals

Key Requirements:

  • Prior retail experience, preferably in wines, spirits, or FMCG products

  • Familiarity with POS systems and cash handling

  • Experience in inventory management and stock handling

  • Knowledge of wines, spirits, and merchandising principles

  • Strong customer service and communication skills

  • Ability to work under pressure in a busy retail environment

  • Responsible, reliable, and punctual with basic numeracy and organizational skills

Perks and Benefits:

  • Hands-on experience in a busy retail environment

  • Exposure to wines and spirits sales and merchandising

  • Opportunity to develop customer service and operational skills

  • Collaborative team environment with potential for growth

Salary: KShs. 25,000
Location: Kenyatta Market, Nairobi
Job Type: Full-Time

 
Salary: Kshs. 25,000
Education: Diploma
Employment Type: Full Time
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