Job Objective

The job holder will oversee smooth deployments, manage domain names and hosting environments, drive the end-to-end content update workflow, and maintain a secure and optimised web environment for students, staff, and the public. Reporting to the IT Manager, the role will include, but is not limited to, the following responsibilities:

Duties and responsibilities

• Administer and maintain web servers (Linux/Windows) and hosting environments. 
• Manage domain names, DNS settings, SSL/TLS certificates, and email configurations across all University web properties and portals. 
• Perform regular security checks, backups and disaster recovery procedures for all University web properties, ensuring business continuity at all times. 
• Ensure compliance with data protection regulations and compliance with accessibility standards (WCAG 2.1). 
• Develop, implement, and continuously improve a comprehensive Search Engine Optimisation (SEO) strategy for all University websites and portals. 
• Take ownership of the end-to-end content upload workflow for the University's main website, sub-sites, and portal. 
• Own and coordinate all activities required to improve and maintain the institution's standing in the Webometrics Ranking. 
• Configure and manage analytics across all University web properties to track and report on user behaviour, traffic sources, and content performance. 
• Collaborate closely with the UI/UX Designer to action findings from usability testing, user journey analyses, and UX audits—implementing recommended interface improvements, navigation enhancements, and accessibility fixes across the University's websites and portals on time. 
• Serve as the primary point of contact for web-related queries from university staff, departments, and the ICT helpdesk. 
• Any other duties as may be assigned from time to time by the supervisor or as captured in the detailed Job description. 

qualification and experience

• Bachelor's degree in Computer Science, Information Technology, Web Development, or a related field (or equivalent professional experience). 
• 3+ years of experience as a Webmaster, Web Administrator, or similar role. 
• Proven experience managing Linux servers (Ubuntu/CentOS) and familiarity with command-line interfaces. 
• Hands-on experience with Content Management Systems and cloud platforms.