Principal Accountabilities:

Strategic

• Support the CEO through comprehensive coordination and preparation for key forums and meetings, timely development of strategic and financial reports, and proactive follow-up with stakeholders to ensure effective execution and communication.

Executive Support

• Effectively manage the CEO’s diary.
• Attend to the CEO’s visitors in a friendly and helpful manner, always ensuring a conducive environment.
• Screen and direct phone calls and distribute correspondence.
• Ensure effective operations within the executive office i.e. working tools and communication gadgets with minimal downtime.
• Supervise the executive driver and ensure effective and timely support to the CEO.
• Coordination of key company activities in partnership with other stakeholders within the company.
• Planning and coordinating travel arrangements for the company executives and preparing expense reports in line with executive costs.
• Format information for internal and external communication – memos, emails, presentations, reports.
• Any other duties that will support the seamless management of the executive office.

Senior Management Liaison

• Participating as an adjunct member of the Executive Team including assisting in scheduling meetings and attending all relevant meetings arising from the CEO’s diary.
• Assist in coordinating the agenda of senior management team meetings and off-sites, and all staff meetings where the CEO is involved.
• Ensure that the CEO's bio is kept updated and respond to requests for materials regarding the CEO and the organization in general.
• Edit and complete first drafts of written communication to external stakeholders.

Academic and Professional Qualifications

• Bachelor’s degree in Communication/ Business Related field.
• Executive assistant certification/training.

 Experience

• 5 years in a similar position.
• Experience in the financial services industry will be an added advantage.
• Proven ability to work cross-functionally with internal and/or external stakeholders.
• Previous experience as an Executive Assistant desired.

Core Competencies

• Ability to engage effectively at a senior level with internal and external stakeholders.
• Outstanding organizational and time management skills.
• Ability to adapt quickly and align to changing business dynamics .
• Familiarity with office gadgets and applications (e.g., e-calendars and copy machines).
• Excellent MS office knowledge.
• Excellent verbal and written communications skills. Good interpersonal relationship skills.
• Excellent report writing ability.
• High moral and ethical standing.
• Negotiation and conflict resolution skills, Listening skills and confidentiality.
• Self-starter with a good appreciation for business growth and priorities.