Receptionist

Location: Nairobi, Kenya

Industry: Education Management

Category: Administration, Secretarial

Employment Type: Full-Time

Education: Diploma

Salary: To be discussed during the interview

Job Description

The Receptionist will serve as the first point of contact for our school, providing administrative support across the organization. This role is crucial in maintaining a welcoming and efficient front desk environment for students, parents, and visitors.

Key Responsibilities

• Greet and welcome visitors with a positive and helpful attitude.
• Manage and direct incoming phone calls to the appropriate departments.
• Maintain the reception area, ensuring it is tidy and presentable.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries.
• Assist with various administrative tasks including copying, filing, and data entry.
• Coordinate with school staff and management to ensure smooth operations.

Requirements

• Diploma in Administration, Secretarial Studies, or related field.
• Proven work experience as a receptionist, front desk representative, or similar role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Professional attitude and appearance.
• Customer service attitude.

Personal Qualities

• Have excellent literacy skills and a sound command of written English
• Have experience of working in an administrative and /or customer facing role, preferably in a school setting
• Proficient in the use of Microsoft Office
• Ability to prioritise tasks
• Fully conversant with all aspects of data protection

Perks and Benefits

• Competitive salary package.
• Opportunities for professional development and growth.
• Collaborative and supportive work environment.
• Access to school facilities and amenities.

If you are a proactive individual with a passion for providing excellent service and contributing to a thriving educational environment, we encourage you to consider this exciting opportunity at Durham International Schools.