° Reporting to the Registrar, Registration and Examination, the Assistant Academic Registrar will support academic operations by managing student records, examinations, transcripts, and graduation processes. The role ensures data accuracy, timely reporting, and compliance with academic standards, while also serving as secretary to committees and providing liaison between students, faculty, and external stakeholders.

° Contribute to the delivery of the College’s strategy by promoting excellence and supporting BIHC’s Internationalization agenda.

Scope of the role:

° Student academic lifecycle administration

° Transcripts, certifications, and graduation lists

Records and Examinations

Student Support & Services

Policy & Compliance

Your key Responsibilities:

° Generating examination rubrics, clean system issues, update unprocessed, supplementary and special exam marks, assist in auditing exams before moderation, and support exam printing/packaging.

° Assist in reporting and registering student units, generating classes and new student numbers, aligning transcripts, and handling short course student orientation/registration

° Assist in preparing graduation lists, clearing students for graduation, and ensuring transcript accuracy

° Conduct student results analysis, prepare reports, and support quality assurance queries related to student numbers

° Serve as secretary to consultative and disciplinary committees, and represent registry in BIHC/Switch Media meetings

° Manage registry emails, correspondence, and ensure timely responses to stakeholders

° Support system updates, ensure data integrity, troubleshoot issues, and recommend improvements to enhance efficiency

° Any other duties that may be assigned by the management

Supervisory Responsibilities:THE SKILLS AND COMPETENCES WE ARE LOOKING FOR:

Key Skills And Personal Attributes

° Ability to manage student records and examinations

° Strong ICT skills will be an added advantage

° Strong organizational and communication skills

° Ability to work with diverse faculty, staff, and studentsIntegrity and confidentiality in handling academic records.

Education and Experience:

Diploma/Bachelor’s degree in any of the following (or closely related areas):

Education Administration/Management

Business Administration/Management

° Hospitality / Tourism Management (with strong administrative skills)

° Social Sciences (with emphasis on administration or records management)

° Information Management/Records Management

Experience:

° At least 3–5 years of experience in an academic registry or examinations office, preferably within a hospitality or technical training college

° Knowledge of hospitality industry expectations will be an added advantage