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Customer Experience Officer

Priority Activator Consulting
Nairobi, Kenya
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Posted:Sep 12 By:Hiring Kenya

Company Details
Name:Priority Activator Consulting
Industry: Consulting
Website: https://pac.africa/
Description: PAC Advisors is a leading advisory firm with a wealth of experience and expertise in supporting African SMEs and Corporate Institutions. Our comprehensive range of integrated and innovative business advisory services includes strategic planning, human capital advisory, training and development, financial and accounting advisory, and more. With a focus on maximising performance and growth, we offer customised solutions tailored to your specific needs. Trust PAC Advisors to provide practical and results-driven support to help your organisation thrive.
Job Description

We are hiring to fill a vacancy for a Customer Experience Officer to join our client`s team to support clients across Kenya and Somalia. The ideal candidate should have basic knowledge of insurance, strong communication skills, and a background in customer service, sales, or marketing within the insurance industry.

 

Key Requirements:

 

Understanding and speaking Somali Language is an added advantage

 

Basic understanding of insurance products & policies

 

Experience in sales, marketing, or customer service in an insurance setup

 

Completed or pursuing COP or other relevant insurance/business courses

 

Experience working with a broker or insurance company

 

Team player, fast learner, and willing to travel within Kenya and Somalia

 

More Information

 

 Experience Level  Junior

 

 Total Years Experience  0-5

 

 

 

Education: Degree, Diploma
Employment Type: Full Time
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