Role Description

This is a full-time on-site role for a Technical Advisor located in Nairobi County, Kenya. The Technical Advisor will be responsible for providing technical support, troubleshooting issues, and delivering excellent customer service. Day-to-day tasks include diagnosing vehicle problems, advising customers on solutions, performing scheduled maintenance, and ensuring that all work meets the highest standards of quality and safety.

Qualifications

Strong Analytical Skills for diagnosing and resolving issues

Excellent Communication and Customer Service skills

Support and Train Technicians

Liaise with OEMs

Proficiency in Technical Support and Troubleshooting

A solid understanding of modern vehicle systems

Ability to work effectively as part of a team

Holistic and diverse knowledge of European premium vehicles and their maintenance is a plus

Relevant technical certification or diploma in automotive technology